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商务英语外贸英语信函参考大全
wish to advise you that the goods your ordered have been shipped today.
很高兴告知你方,你们所订的'货物今天已运出
are pleased to inform you that the last lot consignment has been duly dispatched.
很高兴告知你方,上一次寄送货物已如期运送
m/s “ Vicoria” has left our port carrying the goods for your order No 303. today.
承载你方303号订单货物的“ Vicoria”船已离开我方港口
ship is scheduled to arrive at your port on the 28th October and you may now make all the necessary preparations to take delivery of the goods.
船预计在10月28日到达你方港口,你们现在可以做好提货的准备
goods were shipped by the direct steamer “ Eli:” on May 10th and are estimated to reach Shanghai before June 1st.
货物由“ Eli:”号直航船在5月10号运出,预计在6月1日前到达上海
trust that the goods will reach you in perfect condition.
我们相信货物会完好无损地到达你方
trust the consignment will reach you safely and open up to your satisfaction.
我们相信货物会安全到达你方,并且使你满意
have dispatched your order for Indian rugs which are scheduled to arrived at your port next Friday.
我们已把你方订购的印度地毯运出,将在下周五到达你方港口
shirts under contract No 60,we have booked space on SS.” Eagle” due to arrive in your city around the beginning of next month.
我们预订了“Eagle”号船的船舱来承载你方60号合同下的衬衫.预计在下个月月初到达你方
shipment will be made in three equal monthly installments, beginning fro next month.
货物将从下个月开始按月分三期运送
商务英语的英语信函常用句
1. We can’t give you exclusive agency of the whole European market without having the slightest idea of your possible annual marketing turnover.
如果没有贵司任何关于市场销售额的计划，我们不能给你整个欧洲市场的独家代理权
2. Before we know your sales volume, your plan for promotion and import license’s conditions, it is rather difficult for us to consider your proposal.
在知道贵司销售额、推广计划和进口许可前，我们兑现你的提议是很困难的
have noted your quest to act as our agent in your district, but before going further into the matter, we should like to know more about your market.
我们已经知道你方担任我司在你方区域代理的请求，但在此事进一步之前，我们想知道更多你方市场的`情况
enable us to make further study of your proposal, would you please let us know as early as possible the sales prospects of the item in your market ,your program in detail, your business organizations in various districts and their activities.
为了进一步研究你方的建议，能否尽早告诉我们在你们市场关于我们该产品的销售前景、你们的详细计划，你们在各种区域及活动的各种商业组织?
you increase the turnover we can hardly point you as our sole agent.
除非你增加你们的销售额，否则我们很难指定你作为我司的独家代理
you can push the sales successfully for the next 6 month we may appoint you as our agent.
如果你们在六个月中促使生意成功的话，我们可能指定你们作为我们的代理
feel it would be better to consider the matter of agency after you done more business with us.
我们感觉当你同我们有更多生意后再讨论代理事宜更佳
be our agent you need to increase your annual turnover.
要做我们的代理，需要增加你们的销售额
be our agent you are requested to push your sales of our product effectively.
要成为我们的代理，你就要更有效的销售我们的产品
hope you will do your best to push the sale of our products.
我们希望你们将尽最大努力销售我们的产品
外贸商务英语信函常用基础材料大全
外贸商务英语信函是外贸工作中常常会用到的一种函电形式，许多新手都在纠结商务英语信函怎么写，想写好商务英语信函，写的'专业一点，就一定要掌握商务英语信函的基础材料。
1. 特此奉告等
To inform one of;
To say;
To state;
To communicate;
To advise one of;
To bring to ones notice (knowledge);
To lay before one;
To point out;
To indicate;
To mention;
To apprise one of;
To announce;
To remark;
To call ones attention to;
To remind one of; etc.
1)We are pleased to inform you that
2)We have pleasure in informing you that
3)We have the pleasure to apprise you of
4)We have the honour to inform you that (of)
5)We take the liberty of announcing to you that
6)We have to inform you that (of)
7)We have to advise you of (that)
8)We wish to inform you that (of)
9)We think it advisable to inform you that (of)
10)We are pleased to have this opportunity of reminding you that (of)
11)We take the advantage of this opportunity to bring before your notice
12)Please allow us to call your attention to
13)Permit us to remind you that (of)
14)May we ask your attention to
15)We feel it our duty to inform you that (of)
2. 为(目的)奉告某某事项
1)The purpose of this letter is to inform you that (of)
2)The purport of this line is to advise you that (of)
3)The object of the present is to report you that
4)The object of this letter is to tell you that
5)By this letter we Purpose to inform you that (of)
6)Through the present we wish to intimate to you that
7)The present serves to acquaint you that
3. 惠请告知某某事项等
1)Please inform me that (of)
2)Kindly inform me that (of)
3)Be good enough to inform me that (of)
4)Be so good as to inform me that (of)
5)Have the goodness to inform me that (of)
6)Oblige me by informing that (of)
7)I should be obliged if you would inform me that (of)
8)I should be glad if you would inform me that (of)
9)I should esteem it a favour if you would inform me that (of)
10)I will thank you to inform me that (of)
11)You will greatly oblige me by informing that (of)
12)We shall be obliged if you will inform us that (of)
13)We shall be pleased to have your information regarding (on, as to; about)
14)We shall deem it a favour if you will advise us of
15)We shall esteem it a high favour if you will inform us that (of)
商务英语信函常用句型
一、商业书信常用开头语
Opening Phrases & Sentences Generally Used In Business Letters
1. I will write you particulars in my next.
2. Particulars will be related in the following.
3. I will relate further details in the following.
4. I will inform you more fully in my next.
5. I will go (enter) into further details in my next.
二、如下列所记，如附件所述，等。
1. As stated below,
2. Annexed hereto,
3. Attached you will find...
4. As shown on the next page
5. As indicated overleaf(下页，背面)
6. As at foot hereof,
7. Sent with this,
8. As the drawings attached,
9. As shown in the enclosed documents,
10. As already mentioned,
11. As particularized on the attached sheet,
12. As detailed in the previous letter,
三、我们盼望于近日内接获回信，等。
1. We hope to receive your favour at an early date.
2. We hope to be favoured with a reply with the least delay.
3. We await a good news with patience.
4. We hope to receive a favourable reply per return mail.
5. We await the pleasure of receiving a favourable reply at an early date.
6. We await the favour of your early (prompt) reply.
7. A prompt reply would greatly oblige us.
8. We trust you will favour us with an early (prompt) reply.
9. We trust that you will reply us immediately.
10. We should be obliged by your early (prompt) reply.
11. Will your please reply without delay what your wishes are in this matter?
12. Will you kindly inform us immediately what you wish us to do.
13. We request you to inform us of your decision by return of post.
14. We are awaiting (anxious to receive) your early reply.
15. We thank you for the anticipated favour of your early reply.
16. We should appreciate an early reply.
17. We thank you in anticipation of your usual courteous prompt attention.
18. We thank you now for the courtesy of your early attention.
19. We hope to receive your reply with the least possible delay.
20. Kindly reply at your earliest convenience.
21. Please send your reply by the earliest delivery.
22. Please send your reply by messenger.
23. Please reply immediately.
24. Please favour us with your reply as early as possible.
25. Please write to us by tonight’s mail, without fail.
26. May we remind you that we are still awaiting your early reply.
27. May we request the favour of your early reply?
28. A prompt reply would help us greatly.
29. A prompt reply will greatly oblige us.
30. Your prompt reply would be greatly appreciated.
31. Your prompt attention to this matter would be greatly esteemed.
32. We look forward to receiving your early reply.
33. We thank you now for this anticipated courtesy.
34. As the matter is urgent, an early reply will oblige.
35. We reply on receiving your reply by return of post.
四、请原谅我的回信延迟……，等。
1. Please excuse my late reply to your very friendly letter of March 1.
2. I hope you will forgive me for not having written you for so long.
3. I hope you will excuse me for not having replied to you until today.
4. I humbly apologize you for my delay in answering to your kind letter of May 5.
5. I have to (must) apologize you for not answering your letter in time.
6. I must ask you to kindly accept our excuses, late as they are.
五、特此奉告等
To inform one of; To say; To state; To communicate; To advise one of;
To bring to one’s notice (knowledge); To lay before one;
To point out; To indicate; To mention; To apprise one of;
To announce; To remark; To call one’s attention to; To remind one of; etc.
1. We are pleased to inform you that
2. We have pleasure in informing you that
3. We have the pleasure to apprise you of
4. We have the honour to inform you that (of)
5. We take the liberty of announcing to you that
6. We have to inform you that (of)
7. We have to advise you of (that)
8. We wish to inform you that (of)
9. We think it advisable to inform you that (of)
10. We are pleased to have this opportunity of reminding you that (of)
11. We take the advantage of this opportunity to bring before your notice
12. Please allow us to call your attention to
13. Permit us to remind you that (of)
14. May we ask your attention to
15. We feel it our duty to inform you that (of)
商务英语信函的写作
商务信函写作能力直接影响到买家对公司的评估,给客户的每一份信函、邮件或者传真,都代表着公司的形象,显示公司的水平和实力。同时,也可以用这种方式来评估和了解买家。商务信函写作决定了是否以专业的方式跟买家进行有效的沟通,在业务往来中占据着举足轻重的地位。因此商务信函的写作技巧是国际商务人员必须掌握的一门重要功课。
因此要符合上述交流的要求,并且树立起专业,以顾客为本和思维清晰的形象,要注意的一些问题如下。
一、读者
了解读者是成功的关键。无论任何交流(无论是文书的还是口头的交流)的首要原则即便是了解听众,一切都围绕着这一原则进行。
二、遣词
简单的词效果是最好的。阅读理解研究的结果显示,如果文章的难度稍稍低于人们通常的理解水平,那他们理解起来就会更快。在生意场上的人,无论是老板还是打工族都没有时间为了看懂生词而去。所以为了确保普通读者正确理解你的意思,尽量挑选短小精悍的简单词汇。这样也就减少了产生误解的可能。行话仍有用武之地。行话是在特定的团体或行业内使用的专业语言。如果给这样的团体写信,行话就能比平常的`语言更清晰更准确的解释某些概念,也有助于于技术人员读者建立起和谐友好的联系。
三、造句
句首、句尾的内容应该得到突出。人们在看电视情景喜剧时也是这样一个情形,他们一打开电视,因为熟悉剧情的发展看到中间就会开溜去看其他频道,然后再回来看结尾。因此别把重要信息埋没在长句的中间位置,这样可能会被人忽略漏看。商务应用文句子的平均长度为15 到18 个单词。这是使读者能够快速理解句意的最佳长度。如果超过18 个单词,读者看到这种句子要么会跳过中间的细节,要么就会错误的理解句意,因此长度应切成两到三个短句为宜。最佳的商务信函应该由长短不同地句子组成。太多长句会使人不知所措,太多短句则读起来像是小儿絮语,长短句交错的文章对读者最具吸引力。标点超过四处的句子令人难以卒读。句子因为太复杂而需要那么多的标点的话,读者是很难读懂的。把这样的长句断成两句或更多的短句,这样有助于有逻辑地清楚明白地表达观点。表达三个乃至更多观点时使用列表是最好的办法,标题式的列表可以帮助读者迅速掌握要点,而且也留有空白的间隔。
四、分段
信函、备忘录和报告的起始段落与结尾段落的长度不应超过三到四行。从心理学的角度上看,如果段落过长,就可能使读者不愿意花时间继续看下去。结尾段落也应该简短扼要,明白说明读者应该采取怎样的行动。意思表达的越清楚越准确,越有可能得到想要的效果,位于信函、备忘录或报告肢体部分的段落绝不应该超过8 行长。今天的读者已经不习惯长篇大论,他们会撇开中间的段落之看第一和最后一句。因此,为了保证读者不漏掉重要的信息,将段落长度控制在8 行以内是最好的。电子邮件中的起始和结尾应该只有2～3 行长,主题部分段落长度不应该超过5 行。凡事为读者着想起见,尽可能缩短段落。
五、外观
外观是非常重要的。大多数人并不关心文档的外观。然而一封信函,电子邮件或报告的外观如何,在很大程度上决定了收件方是否愿意拆开阅读。如果其书写潦草难懂,那对方可能就会忽略其内容或推迟到以后再阅读。选择合适的字体和字 号。字体应以适宜阅读为标准。现在有了word 软件,人们有机会使用多种大量不同的字体,但是如果同时使用多种字体,写出的东西就会获得“勒索信”一样的效果。字要慎重的选择,太小太大都不利于读者的阅读。绝不要整篇文档或电子邮件都用大写字母、粗体字或斜体字来写。有些人以为这样可以突出个人的风格或趣味,于是大部分甚至整篇文档都用大写字母、粗体字或斜体字来写。但是这些字体很难阅读,如果不加节制的滥用,反倒使它们丧失了正常的功用——即对某些单词或习语起到强调作用。只在其强调作用时用大写字母、粗体字或斜体字。
写作案例详解
Dear Sir,
Great interest was aroused at the recent Arts & Crafts product exhibition in Beijing by the largest carpet manufacturer in enquiries and orders have also come for the beautiful hand-woven carpets.
The carpets are preferred for the following:
Appearance
Elegant designs with different sizes cater for the customer’s needs.
Prices
Superb quality with prices much lower than those from other sources. Comfort
Carpets are made from wool and silk,so they are giving the feeling of natural warmth and comfort.
You will be interested to note that our annual production is 20000 we have received enquiries from Japan,Germany,Australia and South are convinced that our carpets will be exported to more countries in the near future.
We are glad to enclose our illustrated catalogue,and will send you our best quotation as soon as we hear from you.
Sincerely yours,
Sample 2
Dear Sirs,
Thank you for your letter dated March 15,2007,ordering 10000 pieces of Rainbow Raincoat Mode 2.
We regret that we can no longer supply the said raincoats,which are out of their place we would like to offer our Rainbow Raincoat Mode is our new design,made of light,durable and waterproof quality of this article is excellent,but the price is 5% large number of repeat orders we regularly receive from leading distributors is a clear evidence of the widespread popularity of Rainbow Raincoat Mode 3.
Full details of our export prices and terms of business are enclosed with this letter.
Our illustrated catalogues and sales literature are being sent by separate cover.
You can be sure of our immediate attention to your order,which we are looking forward to receiving.
Faithfully,
Sample 3
You may be interested to know about the new products developed by our kind of new products sells very well at our market.
Because of its successful sales in our country,we think there will be a potential market we are sending you some samples by separate posts and would welcome your advice as to whether,in your opinion,there will be a read market in your district.
If you think you can find a good market for the new products we can supply you on the most favorable terms in order that you can promote our new products to the potential customers.
We are awaiting your early reply.
Yours faithfully,
Sample 4
We are sending you with pleasure by fax a copy of our latest catalogue of our“Spring Flower”Vacuum Cleaner,from which you will understand why it is difficult for us to meet the needs of high quality of our products is well known and universally acknowledged and we are confident that they will be welcomed in your market.
In order to popularize these cleaners,all the catalogue prices are subject to a special discount of 20% during this month are offering you good products on generous terms and wish to have your early orders.
Sample 5
BLUE SKY HOTEL
37 Ningxia Road,Qingdao,Shandong 266023
March 3,2006
Pyle,Vice President
Simens
119 Industry Road
Fuzhou, Fujian 350021
Dear :
“Thank you—for helping us out on the best conference we’ve ever superb facilities,service,know-how,and helpful attitude...”
The statement above was received a few days ago from the president of a large it’s typical of many we get from top executives who chose Blue Sky as their host for meetings and get-togethers. At Blue Sky we know how to make your meetings rally ’s what we were designed to do,what we’re in business for,the reason we like to think we’re the ideal convention Sky is a magnificent resort center that offers everything any meeting goer could ask for-outstanding cuisine big name entertainers,elegant nearby shopping malls,all sports,including a championship golf course and tennis Blue Sky is more...
We really are professionals when it comes to arranging space for your specific needs and providing every service you require to make outstanding meetings and Blue Sky you’ll find a staff that is dedicated to personal and friendly hospitality.
Skeptical? Let me prove what I have look over the enclosed colorful booklet,which shows our spectacular setting and elegant to learn about our professional side,mail the enclosed card for your free copy of Organizing,Planning,and Running a Meeting.
Hopefully,
(Ms.) Gao Jie
Director,Public Relations
Enclosures
Sample 1
COMPGRAPH CORPORATION
2215 Midway Road
Carrollton,Texas 75006
October 2,2005
Dear Customer:
No other business graphics software can match the versatility and flexibility of Diagraph!
Let us prove to you that Diagraph is a breakthrough in business graphics software.
Using Diagraph to turn your ideas,plan,and data into organization charts,signs,flow charts,forms,and comes with a money-back it for 30 days and we’re certain that you will have discovered so many uses for Diagraph that you won’t want to part with it.
And now you have two choices:Diagraph/500 for only $99 or Diagraph/2000 for $395.
Diagraph/500 files are fully compatible with Diagraph/2000 so you can upgrade it to Diagraph/2000 at any ’s more,the cost of Diagraph/500 is credited towards your purchase of Diagraph/2000.
See the enclosed data sheet for additional us at 800-378-9253 to see how the power of Diagraph can enhance everything you write!
Sincerely,
Gerald Fergus
Director,Customer Services
GF:ec
Encl.
you purchase Diagraph/2000 before November 30,you can select five Diagraph softwares,worth up to $65,absolutely for more details.
Dear sir,
Firstly, We’d like to apologize for the late reply due to the problem of our computer network. We have repaired the machine and mailed back to you. Do you receive it ? The repair charge is US$ 1500, and the receipt will be based on the US$1200 as you requested. After the confirmation, please transfer US$1500 repairing charge to the
following a/c : To show our sincerity, we are willing to reduce price of RS10000 to the lowest US $114,000 . Besides, regarding to the 3 items you request, we will mail to you by express .
Thank you for your cooperation and we wish you success in your business.
.: We are the SMT Machine manufacturer, and we only produce the new we do not carry on the sales of used machines, we are unable to provide you the related information.
参考译文：
您好：
您送修的机器已经修理完成且已寄回，不知您收到没?修理的费用是1500美元，发票开立如您所要求1200美元，如果确认无误， 请贵公司将修理费用1500美元汇至下列账户：
为了表示我们的感谢，我们会将S10000的.价格降至最低114,000美元。另外您要的三项东西，我们会用快递寄去给您。
谢谢您的合作，并祝事业昌隆!
.：敝公司是一家SMT的制造商，生产的都是全新的机器，并无经营旧机器的买卖，所以很抱歉，无法提供您所需求的信息
effect shipment with the least possible delay upon receipt of the letter of credit in your favour established by us.
收到我方开具的以你方为受益人的信用证后，请尽可能减少延误发货
2. We hope that the goods will arrive in time for the new year rush.
我们希望新年急需的货物能及时送达
hope that you will make all necessary arrangements to deliver the goods on time.
我们希望你做出必要的`安排以使货物准时到达
you possibly make your delivery date not late than May? You see, June is the right season for the goods. If they arrive later than June, we will miss the selling season.
你能将交货期定在不迟于五月吗，你知道，六月正是该货的旺季，如果迟于六月，我们将错过销售季节
you effect shipment of the order in October?
你能确认在十月份将该订单的货发出吗
it possible for the goods to be landed at Dalian in early December?
12月初该批货在大连上岸是否可能
need the products in less than one month in order to get ready for the selling season.
我们需要货物不迟于一个月以为销售季节做准备
send us the shipment by train.
请通过火车发货给我们
ship the goods by the first available steamer early next month.
请下月初通过一流的汽船发货给我们
we are in urgent need of the goods, we would like you to ship them by air freight.
由于我们急需此货，我们要求空运
1. Words and Phrases Words
applyv. 申请buyern.买家
cataloguen. 产品目录consultationn. 咨询
contractn.合同competitiveadj.竞争的
currentlyadv. 目前地considerablyadv. 很，相当
continuouslyadv. 连续地chancen. 机会
discountn.折扣durableadj.耐用的
deliverv. 送货employv. 雇佣
employee n.雇员experiencedadj.有经验的
ensurev. 保证extraadj.额外的
expirev. 到期formallyadv. 正式地
handlev.处理internaladj.内部的
invoicen.发票launchv. 发起，开办
manufacture v.生产preciselyadv. 准确地
presentadj. 目前的registerv. 注册
regularadj. 定期的sellern.卖家
specificationn. 规格senioradj.高级的
surveyn.调查transactv.交易
temporaryadj.暂时的welfaren.福利，幸福
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