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Dear Sir or Madam,
Thank you for letter of 5 May 2004.
I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.
I enclose the price list of our company as requested and look forward to hearing from you.
Your sincerely
Dear Miss Dong,
You know that I enjoy your class very ’s interesting and your class last good friend of my senior high school came to see I have to welcome him and take him look around our should I to make up the class? I should let you know in advance .But there are some reasons that I can’t tell hope you will accept my sincere apology.
Regards,
Li Ming
Dear Mr. Clinton
Thank you for your letter of 9 May 20XX concerning faulty goods purchased in our store in London.
I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.
Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.
In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.
Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards
Yours sincerely
Paul Harvey
Customer Relations.
Dear Kate:
Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me.
Never having seen the book, She was so interested in it that I had to retain it longer. However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner. Thanking you again for the loan.
Sincerely yours,
xxx
Dear ,
Good day to you! We checked with EMS, they told us generally need taking three months to post documents to your adress. So we are apologized to you for contract being late to your company, but we will push EMS to send it to you as soon as possible, and informations to you once available. Pls don't hesitate to contact with us if you have any doubt, tks.
Best regards.
20xx年xx月xx日
Dear Tom,
It’s a long time since we met last time and I miss you very much. hanks for your invitation. However, I regret to tell you that I can’t travel o America this winter holiday for some unavoidable reasons.
First of all, it’s the coming of the Spring Festival that makes me refer to stay at home rather than take a travel to America. As far as
we Chinese are concerned, the Spring Festival is a family time treasured
by us all. What’s more, the College Entrance Examination is coming. So
significant is it to me that I will attend some tutorial classes during this
winter holiday for some of my weak divisions. Taking all the above
factors into consideration, I have to say sorry again
Anyway, shall I make it after the Exam? I will appreciate it if you
can be my guide at the time. Yours
Li Hua
商务英语外贸英语信函参考大全
wish to advise you that the goods your ordered have been shipped today.
很高兴告知你方,你们所订的'货物今天已运出
are pleased to inform you that the last lot consignment has been duly dispatched.
很高兴告知你方,上一次寄送货物已如期运送
m/s “ Vicoria” has left our port carrying the goods for your order No 303. today.
承载你方303号订单货物的“ Vicoria”船已离开我方港口
ship is scheduled to arrive at your port on the 28th October and you may now make all the necessary preparations to take delivery of the goods.
船预计在10月28日到达你方港口,你们现在可以做好提货的准备
goods were shipped by the direct steamer “ Eli:” on May 10th and are estimated to reach Shanghai before June 1st.
货物由“ Eli:”号直航船在5月10号运出,预计在6月1日前到达上海
trust that the goods will reach you in perfect condition.
我们相信货物会完好无损地到达你方
trust the consignment will reach you safely and open up to your satisfaction.
我们相信货物会安全到达你方,并且使你满意
have dispatched your order for Indian rugs which are scheduled to arrived at your port next Friday.
我们已把你方订购的印度地毯运出,将在下周五到达你方港口
shirts under contract No 60,we have booked space on SS.” Eagle” due to arrive in your city around the beginning of next month.
我们预订了“Eagle”号船的船舱来承载你方60号合同下的衬衫.预计在下个月月初到达你方
shipment will be made in three equal monthly installments, beginning fro next month.
货物将从下个月开始按月分三期运送
Dear Mr. Sation
With reference to your letter dated 3rd May 2004, I am writing to apologies for the mistake we made.
The mistake was made because our computer broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay.
Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again.
dear frank:
i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week. i read it everyday and intended to finish it next month. last night when i came to my room, it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.
but i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.
yours truly
商务英语信函常用句式精选
你所有的报价为FOB?Vancouver，我想问的是能否有点折扣?
’t?it?possible?to?give?us?a?little?more?discount??
能否多给我们一些折扣?
如果你准备给我们一点优惠的话，我将会下10，000打的订单?
你会降些价吗，这样我们将会成交?
如果我让你看一下比你更低的.报价，你能终止那个价格交易吗?
如果这个订单是个实盘的话，你能降多少?
我们可以建议你能在报价上做些折扣吗?
如果我们下2，000打的订单，你能给我们一个特别的折扣吗?
如果我们的订单超过10，000公吨，你能否给我们一个6%的额外佣金?
我们希望我们购买6，000打时能给我们一些折扣?
Dear Mr. Johnson
Thank you very much for your letter of 3 May 20XX.
We wish to offer our sincere apologies for the long delay in replying to your letter. We have recently moved our headquarters to a new location in the south of city and this has resulted in some considerable delay in replying to enquiries. The move has now been completed and I can assure you that there will be no more delays in the future.
The catalogue you require are enclosed and I hope that you will continue to use us as your main supplier.
非常感谢您20XX年5月3日的来信。
我们为延误很长时间回复您的信件表示真诚的歉意。
我们最近把公司总部搬到位于城市南部的一个新地方。
这导致了大量回复询问信函的延误。
现在搬家已经结束并且我可以向您保证今后不再会有延误。
我随信附上您要的目录。
我希望您继续把我们作为您的主要供应商。
关于商务英语信函分类
1、建立贸易关系(Establishment of business relations)
2、询盘(一般的或具体的)(Enquiry (general and specific))
3、报盘(实盘或虚盘)( Offer (firm or without engagement))
4、贸易磋商(Business negotiations)
5、有关成交(Conclusion of business)
6、有关销售合同或销售确认书(Sales contract or confirmation);
7、有关购货合同或购货确认书(Purchase contract or confirmation).
8、促销信(Sales promotion)
9、订货和执行(Order and the fulfillment)
10、有关信用证(Letter of Credit)
11、催证(Urging the establishment of L/C);
12、改正(L/C amendment);
13、信用证展期(Extension of L/C).
14、有关装运(Shipment)
15、催运(Urging shipment);
16、装运通知(Shipping advice).
17、续订(Repeat order)
18、保险(Insurance)
19、索赔(Claim)
20、提出索赔(to lodge a claim);
21、理赔(to settle a claim).
22、其他形式,如:
23、寻找代理(Ask for an agent);
24、加工贸易(Processing trade);
25、补偿贸易(Compensation trade);
26、建立合资企业(Establishing a joint venture)
Dear Mr. / Ms. xxx ,
I’m sorry to say that I cannot go to the bookstore with you on Friday afternoon. I have just found that I have to attend an important class meeting that afternoon. I hope the change will not cause you too much trouble.
Shall we go on Saturday morning? We can set out early so that we’ll have more time to read and select books. If it’s convenient for you, let’s meet at 8:30 outside the school gate. If not, let me know what time suits you best. I should be available any time after school next week.
Yours,
Dear Mr Harrison：
Thank you for your telephone call of 18 May 20xx.
I am extremely sorry for the delay in sending the sample shirt to you. It was late because David Murray, our Production Manager, has been sick for three weeks. The sample, is now on its way and you should get the sample within three days.
I apologies again for the delay and I hope the sample will meet with your satisfaction.
Thank you for letter of 5 May 20xx.
邀请您20xx年5月5日的来信。
我必须为延迟回复您4月15日的来信而表示歉意。
不幸的是我们一部分员工最近生病，而与此同时一部分员工正在休年假，这一切导致了不可避免地延误回复您的来信。
我随此信附上您索要的我们公司的价目表。
期望您的来函。
Thank you for your letter of 9 May concerning faulty goods purchased in our store in London.
Dear Mr. Smith,
I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day. I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill. I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused. Sincerely yours, Wang Hua 范文 4 Directions: One of your pen friends, John, will be visiting your city. However, for some reasons, you can not meet him at the airport on time. Write a letter asking to wait for you at the airport and tell him how to recognize you. Your letter should be no less than 100 words. You don’t need to write the address. Don’t sign your own name at the end of the letter, use Alice instead.
yours,
Tom
How is everything going with you?
I’m terribly sorry that I’m not able to go to your birthday party this Saturday afternoon. I’m in Beijing now because my mother is seriously ill and will have an operation here. She is in bad need of my care these days, so I’m staying here to take care of her in the hospital.
I wish you a happy birthday and hope everything will go well with the party. By the way, I have sent you the latest CD of Zhang Jie. I hope you’ll like this birthday present.
I’m looking forward to seeing you soon.
Wang Tao
Directions,
You are invited to a dinner at a friend's house, but you are not able to attend because of the preparation for a coming examination. Write a letter to your friends to express your apology, explain your reason, and suggest a meeting at another time.
You should write about 100 words on ANSWER SHEET
Do not sign your own name at the end of the letter. Use _Li Ming_ instead.
Do not write the address.
Cordially,
Dear Mr. / Ms. xxx,
I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.
On referring to our earlier correspondence,I find that I had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred.
I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.
Yours faithfully
Dearxxxxx,
I am writing this letter to express my apology that xxxxxxxxxxxxxx.
I feel terribly sorry about this. Once again, I am very sorry for any inconvenience caused.
I will be really appreciated if you can accept my apologies and understand my situation.
Yours Sincerely
xxxxxx
Dearest mother,
How are you and dad doing? I hope my letter will ease the disappointment you must be feeling after I called you to say that I will not be able to go home for Christmas holidays.
I am so sorry to miss the family dinner on Christmas eve this year. I have a ton of requirements to finish before the year ends and I could not afford to have a vacation this year.
I will simply spend Christmas eve with friends here and then go back to the college campus to work on my project and other documents I must submit on the first week of January.
Don't worry, this is but a small sacrifice for us to make so that I finish my studies soon. I know you will be delighted come graduation day and I will do my best to graduate with honors. I will miss you all!
Love,
Oliver
商务英语信函常用句型
一、商业书信常用开头语
Opening Phrases & Sentences Generally Used In Business Letters
1. I will write you particulars in my next.
2. Particulars will be related in the following.
3. I will relate further details in the following.
4. I will inform you more fully in my next.
5. I will go (enter) into further details in my next.
二、如下列所记，如附件所述，等。
1. As stated below,
2. Annexed hereto,
3. Attached you will find...
4. As shown on the next page
5. As indicated overleaf(下页，背面)
6. As at foot hereof,
7. Sent with this,
8. As the drawings attached,
9. As shown in the enclosed documents,
10. As already mentioned,
11. As particularized on the attached sheet,
12. As detailed in the previous letter,
三、我们盼望于近日内接获回信，等。
1. We hope to receive your favour at an early date.
2. We hope to be favoured with a reply with the least delay.
3. We await a good news with patience.
4. We hope to receive a favourable reply per return mail.
5. We await the pleasure of receiving a favourable reply at an early date.
6. We await the favour of your early (prompt) reply.
7. A prompt reply would greatly oblige us.
8. We trust you will favour us with an early (prompt) reply.
9. We trust that you will reply us immediately.
10. We should be obliged by your early (prompt) reply.
11. Will your please reply without delay what your wishes are in this matter?
12. Will you kindly inform us immediately what you wish us to do.
13. We request you to inform us of your decision by return of post.
14. We are awaiting (anxious to receive) your early reply.
15. We thank you for the anticipated favour of your early reply.
16. We should appreciate an early reply.
17. We thank you in anticipation of your usual courteous prompt attention.
18. We thank you now for the courtesy of your early attention.
19. We hope to receive your reply with the least possible delay.
20. Kindly reply at your earliest convenience.
21. Please send your reply by the earliest delivery.
22. Please send your reply by messenger.
23. Please reply immediately.
24. Please favour us with your reply as early as possible.
25. Please write to us by tonight’s mail, without fail.
26. May we remind you that we are still awaiting your early reply.
27. May we request the favour of your early reply?
28. A prompt reply would help us greatly.
29. A prompt reply will greatly oblige us.
30. Your prompt reply would be greatly appreciated.
31. Your prompt attention to this matter would be greatly esteemed.
32. We look forward to receiving your early reply.
33. We thank you now for this anticipated courtesy.
34. As the matter is urgent, an early reply will oblige.
35. We reply on receiving your reply by return of post.
四、请原谅我的回信延迟……，等。
1. Please excuse my late reply to your very friendly letter of March 1.
2. I hope you will forgive me for not having written you for so long.
3. I hope you will excuse me for not having replied to you until today.
4. I humbly apologize you for my delay in answering to your kind letter of May 5.
5. I have to (must) apologize you for not answering your letter in time.
6. I must ask you to kindly accept our excuses, late as they are.
五、特此奉告等
To inform one of; To say; To state; To communicate; To advise one of;
To bring to one’s notice (knowledge); To lay before one;
To point out; To indicate; To mention; To apprise one of;
To announce; To remark; To call one’s attention to; To remind one of; etc.
1. We are pleased to inform you that
2. We have pleasure in informing you that
3. We have the pleasure to apprise you of
4. We have the honour to inform you that (of)
5. We take the liberty of announcing to you that
6. We have to inform you that (of)
7. We have to advise you of (that)
8. We wish to inform you that (of)
9. We think it advisable to inform you that (of)
10. We are pleased to have this opportunity of reminding you that (of)
11. We take the advantage of this opportunity to bring before your notice
12. Please allow us to call your attention to
13. Permit us to remind you that (of)
14. May we ask your attention to
15. We feel it our duty to inform you that (of)
Dear Mr. Grison
Thank you for your letter of 6 May 2004 concerning the faulty tableware.
I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.
We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.
We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.
I hope that you can use our company as your supplier in the future.
Dear Ms Jeremy,
Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.
After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.
According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.
I would like to offer our apologies once again and thank you being an excellent customer.
Yours sincerely.
Hi George,
I’m really, really sorry but I just can’t make it for basketball practice this evening. We’ve got a biology test tomorrow and I haven’t yet started studying for it. I can’t afford to fail the test, because I already failed the last one.
I promise to make up for it by the next practice session.
Ron
Dear Mr. Harrison,
Thank you for your telephone call of 18 May 2004.
商务英语信函之道歉信写作指导
一、定义:
英文定义是something that you write to show that you are sorry for doing something wrong。 通过定义大家可以看出， 道歉信就是表达你对所犯的错误的歉意。它的特点是： 首先提及对方的来信，然后主段首句表示歉意并立即解释原因。通常在结束前根据情况可能再次表达歉意。
二、事例：
1.因为延误而表示歉意:
(邀请您5月5日的来信。我必须为延迟回复您4月15日的来信而表示歉意。不幸的是我们一部分员工最近生病，而与此同时一部分员工正在休年假，这一切导致了不可避免地延误回复您的来信。我随此信附上您索要的我们公司的价目表。期望您的来函。)
(感谢您205月18日的来信。非常抱歉没有及时给您寄送衬衫样品。延误寄送样品是因为我们的生产经理戴维 莫瑞病了三周。衬衫样品现在正在路上，您应该能在三日内收到。我为你您带来的不便再次表示抱歉。希望我们的样品能令您满意。)
(非常感谢您年5月3日的来信。 我们为延误很长时间回复您的信件表示真诚的歉意。我们最近把公司总部搬到位于城市南部的一个新地方。这导致了大量回复询问信函的延误。现在搬家已经结束并且我可以向您保证今后不再会有延误。我随信附上您要的目录。我希望您继续把我们作为您的主要供应商。)
2.因为过错而表示歉意:
(感谢您2004年5月6日关于破损餐具的来信。获悉4月2日您收到的餐具质量极差我非常抱歉。这主要是因为我们的包装机出现了故障。我们现在已经修好了机器，并且我们将会在三日内免费把替代品发送过去。我们作为您的供应商已经5年了，并且您一直是我们的优秀客户之一。因此，我们为给您带来的不便表示真诚的歉意。我向您保证这种情况不会再次发生，并且我们将来的产品还会是我们一贯的高水准。我希望您在将来还能够把我们公司作为您的供应商。)
(感谢您2004年5月3日的来信。我写此信以表达我们对所犯错误的歉意。犯这个错误的原因是因为4月29日电脑出了故障。我可以向您保证我们将在两天内把200美元的支票寄给您。我们将在您下次入住饭店时给您提供20% 的折扣。对于我们所犯错误给您带来的'不便，请接受我们的歉意，盼望与您再次见面。)
3.因为顾客对我公司产品不满意:
(感谢您在2004年5月9日的来信反应在我们伦敦的分店购买到次品的事情。我非常抱歉您对从我们店里购买的铅笔不满意。我们商店一直在致力提高商品的质量，并且我们非常抱歉我们的商品不能令您满意。作为一个友好的表示，我会把您买铅笔的钱退回给你。我还随信附上一张礼券，您可以在我们伦敦的店铺使用。感谢您告知我们此事。我希望将来您在我们的店里还能买到我们一贯高水平的产品。)
三、常用套话:
->表达歉意
I am very sorry for ...
We are very/extremely sorry to learn that...
I/We must apologies for...(the delay in replying to your letter).
I/We sincerely apologies for...(not replying to your letter).
I wish to offer my sincere apologies for...
Please accept our apologies for ...(the inconvenience this error has caused you).
->表明错误原因
This is due to...
(This/The move to a new office)... has resulted in ...
The mistake was made because...
->表示保证采取何种措施或弥补手段
I/We can assure you that...
Dear Mr. Hunnicutt,
I am writing to apologize for the incorrect invoice you received from us. Owing to a breakdown in communications, we did not credit you with a 10% discount, as agreed.
We shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again. Please accept my apologies for any inconvenience we have caused.
Your sincerely,
Peter Gibson
Accounts Manager
**New words:
Dear Ms Sciberras,
I would like to apologise for not returning the books but I have been away from school for a week because I had the measles. I will not be coming to school for another week or so. I promise I will return the books as soon as I am back.
Thank you.
Anita Borg
商务英语信函参考模板
一、初次开场白：
It is my pleasure to write here for you.
二、回复开场白：
Further to our conversation earlier, .........
As discussed over the phone, .......
Thanks for you kind reply.
Thank you for your inquiry/email.
Thanks for your letter. It is my pleasure to receive your reply!
Thanks for your mail of ............
三、结尾：
We will noted and many thanks!
I hope everything with you is fine.
Many thanks for your support.
I hope you are well and in good health!
FYI: for your information
四、深盼贵公司及早回复
(1) We hope to receive your favors at early date.
(2) We hope to be favored with a reply with the least delay.
(3) We await good news with patience.
(4) We hope to receive a favorable reply per return mail.
(5) We await the favor of your early (prompt) reply.
(6) A prompt reply would greatly oblige us.
(7) We trust you will favor us with an early (prompt) reply.
(8) We trust that you will reply us immediately.
(9) We should be obliged by your early (prompt) reply.
(10) Will you please reply without delay what your wishes are in this matter?
(11) Will you kindly inform us immediately what you wish us to do?
(12) We request you to inform us of your decision by return of post.
(13) We are waiting (anxious to receive) your early reply.
(14) We should appreciate an early reply.
(15) We thank you for the courtesy to your early attention.
(16) We hope to receive your reply with the least possible delay.
(17) Kindly reply at your earliest convenience.
(18) Please send your reply by the earliest delivery.
(19) Please send your reply by messenger.
(20) Please reply immediately.
(21) Please favor us with your reply as early as possible.
(22) Please write to us by tonights mail, without fail.
(23) May we remind you that we are awaiting your early reply?
(24) May we request the favor of your early reply?
(25) A prompt reply would help us greatly.
(26) A prompt reply will greatly oblige us.
(27) Your prompt reply would be greatly appreciated.
(28) Your prompt attention to this matter would be greatly esteemed.
(29) We look forward to receiving your early reply.
(30) As the matter is urgent, an early reply will reply.
(31) We reply on receiving your reply by return of post.
Dear Mr Gatt,
I am sorry to hear about the problems you have been experiencing with the order you placed with us on the 23rd January.[1] I cannot as yet say who is at fault but I assure you there will be a full investigation.[2] Moyra Brown, who is our production assistant, will contact you shortly to arrange suitable compensation for the inconvenience that has been caused.[3]
I would like to apologise once more.[4]
Yours sincerely,
George Hili
Dear Ms Jeremy:
Dear Bob,
I have just returned home and thanks for your kind help during my stay in Canada. Unfortunately, when I opened my luggage, I found the music CD that I forgot to return to you.
I am really sorry for would like to pay for it so you can buy another copy at your local store. If you want to keep exactly the same one, I can mail the CD to you as soon as possible.
Again I apologize for the inconvenience I have accept my sincere apology and reply to me at your earliest convenience and advise me of your wishes.
商务英语索赔信函
have to ask for compensation of ￡6,000 to cover the loss incurred as result of the inferior quality of the goods.
我们不得不就货物劣质产生的损失索赔6,000美金
are compelled to claim on you to compensate us for the loss, $20,000, which we have sustained by the disqualified goods.
我们被迫向你索赔20,000美金，其与不合格品价值相等
are willing to accept the shipment only if you allow a 30% reduction in price.
只有你方降价20%，我们才愿接近这批货
hope you will settle this claim as soon as possible.
我们希望你方尽早解决索赔
for shortage must be made within 30 days after arrival of the goods.
短货索赔须在货到30日内执行
remit us the amount of claim at an early date.
请早日将索赔款汇给我们
examination, we have found that many of the sewing machines are severely damaged.
检查时，我们发现许多缝纫机严重受损
dispatch, within one week, the replacement of another five refrigerators with a price reduction of thirty percent of the total value of the five refrigerators.
请一周内发货，更换另外5台冰箱并就五台总金额降价30%
should be obliged if you would forward us a replacement for the machine as soon as possible.
若你方尽可能地更换机器，我们将不胜感激
insist that you should send perfect goods to replace the defective goods.
我们坚持你方发来优质产品来更换次品
Dear_____,
I am writing this letter to express my apology that ______________.
Yours Sincerely______
I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.
Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.
I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.
I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.
Dear David，
I’m writing this letter to express my sincerely appologies to you for losing the book you lent to me. I’m very appreciated you lent it to me. In order to give it back to you as soon as possible, I took it to the library yesterday.
I also borrow some other books in the library before I left. Unluckily, when I arrived at my dormitory, I couldn’t find your book. I searched all my dormitory and the road from the dormitory to the library. The next day I also looked for the library.
However, I couldn’t find your book. I’m sorry I can’t give back to you on time as I promised before. But I will buy a new one for you you can accept my appologies.
Yours Sincerely,
Li Lei
To XXX：
1. As a special case , we may consider accepting your payments by D/P.
作为特例，我们可以考虑接受付款交单支付
the amount of each transaction is below $500, we agree to D/A days terms.
如果每笔交易低于500美金，我们同意30日承兑交单条件
could grant you the favourable terms of payment as D/A 45 days after sight.
我们同意45日承兑交单条款
view of the small amount of this transaction, we are prepare to accept payment by D/P at sight.
鉴于这笔交易数额较小，我们同意即期付款交单
or D/A is only accepted if the amount involved for each transaction is less the ￡1,000.
只有每笔交易低于1,000美金时，付款交单或承兑交单才被接受
request a 10% payment at the time of ordering . The remaining amount must be paid within 60 days.
我们要求下单时预付10%，余额在60日内必须付清
can only accept 20% cash payment in local currency. The other 80% by L/C should reach us 15 to 30 days before the delivery.
我们只能接受20%本地货币现金支付，其余80%应以信用证在交货期前15日到30日开出
8. If the payment is made by installments, the annual interest is calculated by 6% and paid off at the end of each year.
如果是部分付款，那么每年利息将以6%计算在每年年底结算
payments must be made within 60 days.
全部付款须在60日内付清
telegraphic transfer shall reach the bank of China at least five days before the delivery date of vessel.
电报应在船期前至少5日到达中国银行
letter of credit for each order shall reach us 30 days.
每单信用证应有30日期限到达我方
days prior to the date of delivery, you should pay against the presentation of the drawn on the opening bank.
你方需在船期15-20日前付款至我司开户银行
payment shall be made by telegraphic transfer to the bank of China , Head
office ,Beijing, China, for our account, within five business days after the contract signature date.
付款应在合同签订之日起5日内以电报方式抵达我司在中国银行北京总部的帐户
payment of 25% of the contract value shall be paid within 30 days of the date of signing the contract.
合同签订之日起30日内需提前支付合同金额的'25%款项
payment shall be made by five annual installments of 20% each.
付款分五次支付，每次为总金额的25%
require full payment within 45 days with a 15% discount for cash payment in
advance.
我们要求45日内全额付清且有15%的现金折扣
total amount must be paid in full upon receipt of the shipping documents.
接到装船通知须全额付清
require payment by L/C to reach us one month prior to the time of shipment.
我们要求船期前一个月向我们开具信用证支付
are requested to pay $5,000 as a down payment.
你方被要求付5,000美金作为首付
percent of the contract value shall be paid in advance by cash, and 90% by sight draft drawn under an L/C.
合同金额的10%应以现金提前支付，剩下的90%以信用证开具即期汇票支付
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