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Dear Sir:
With reference to our order No。 W 98, the 120 puter sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged。
The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question。 We unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing。
We shall be glad if you will replace all 20 sets as soon as possible。 Meanwhile, we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation。
Yours sincerely,
(Signature)
Dear SirMadam,
Please send us a correction on part of our order WP-11。
All the items we ordered arrived in excellent condition except for one model。 It you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606。 However, Model 608 reached us instead。 For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau。
Will you kindly take back those you sent out and substitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly。
Yours faithfully
Dear Sir,
I am happy that the refrigerator we ordered last week has arrived on time。 But it is a great pity that we find there is something wrong with the refrigeration facilities。
After we used it for several days。 we found that food stored in the refrigerating partment turned bad quickly。 When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperture range from 0℃ to 9℃。
This problem has affected our normal life。 Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration。
Yours faithfully,
Li Ming
Dear XX/To Whom It May Concern,
I am xxx who…。 I am writing to express my dissatisfaction/disappointment about…(投诉信)。 具体事由。
To improve the situation, it is advisable for you to take the following measures。To begin with,…细节一; Moreover, …细节二。
We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind。
假设你是李华,你在5月2日去一家商店买衣服。当你请一个王姓服务员帮你找适合你的型号的衣服时,她以忙为借口让你自我找,你说你找不到才来让她帮忙,她说你找不到就说明没有。你对这位服务员的服务态度十分不满,并写信向该商店的销售经理投诉该服务员。
注意:1、词数120左右;2、信的开头和结尾已为你写好,但不计入总词数;3、可适当增加细节,以使行文连贯。
范文:
May 5,
Dear Sales Manager,
This letter is a plaint concerning the actions of one of your salespersons。 On Tuesday, May 5, , around 2 P。m。。, I went to your store to look for a T-shirt。 When I asked a salesperson, Ms。 Wang for help in finding my size, she informed me that she was busy and I would have to find one myself。 I explained that the reason why I came to her was that I couldn’t find one。 She then said in a rude tone that if I couldn’t find one, it meant that the store didn’t have it, and that I needed to look somewhere else。
I felt that Ms Wang was rude。 I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time。
Dear Sir/Madm:
Thanks for your letter, from which we understand the situation. We are so sorry for our imperfect service,hope you could kindly forgive us. We look forward to serving you again.
with more satisfied service. Again please accept our sincere invitation and we will be waiting for your soon arrival.
with all our best regards and wishes!
yours,
With reference to our order No. W98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.
The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.
Yours sincerely,
School Polluted
No. 1 Middle School
March 5,
Dear Editor,
Our school lies at the foot of a mountain with a small river passing by. It used to look like a beautiful garden. There used to be green trees and all kinds of flowers in our school yard all year round.
But great changes have taken place since a chemical works was built near our school two years ago. It produces poisonous gases and pours a large amount of waste water into the river. The terrible pollution has done great harm to us students and teachers as well as to the surroundings.
It's time for us to take steps to protect our surroundings and prevent them from being polluted.
Yours ever,
Wang Hong
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