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Dear Sir,
I am very sorry to inform you that we still want to cancel the order.
We cannot undertake the price since our company is facing financial problems.
We urge you to understand our situation and apologize to you again.
Yours faithfully,
尊敬的先生：
很抱歉告知您，我方仍然想要取消订单。
因为我们公司正面临着经济问题，所以不能承受贵方所提的价格。
我们恳求贵方能理解我方的处境，再次抱歉。
Thank you for your re*. We sincerely hope to entertain business. But our customers want a lower price. We can continue the order if you could give me a discount.
We are looking forward to your early re*.
很感谢您的回复。我们真心希望能达成交易。但是我们的客户想要再低一点价格。如果贵方能给我们一定的折扣的话，我们就会继续这笔交易。
请尽快给我们回复。
Dear Mr. Smith,
We have learned from one of our old clients that you are one of the leading com*r parts importers in Italy, and we are pleased that you are interested in China's com*r components. Therefore，we do hope there is a chance for us to cooperate with each other in the near future. Attached please find our latest catalogue and export price list.
We are the biggest com*r parts manufacturers in China. So, all our products are manufactured strictly in terms of ISO9001 and we provide high-quality and reliable products. We export a great many com*r components to over 30 countries and they are very satisfied with our quality and after sales service. Additionally, if your orders exceed $350,000, we usually allow a 6% discount.
We look forward to your trial order.
Li Hua
亲爱的史密斯先生：
我们从一个老客户处获悉，贵公司是意大利主要计算机零部件进口商之一，得知贵公司对*计算机零部件感兴趣，我们幸甚。衷心希望在不久的将来,我们能有机会合作。随函附上我们最近的`商品目录和报价单，请查阅。
我公司是*最大计算机零件生产商，我们所有产品,都严格按照ISO9001质量管理体系标准来进行生产，品质有保证。我们出口的电脑零部件遍及全球30多个国家，他们对我公司产品及售后服务非常满意。此外，若客户订单超过35万美元，我方通常给6%的折扣。
期盼贵公司下试订单。
下面是有关外贸业务谈判询价对话，一起来看看吧。
Inquiries 询价(1)
P=Peter (customer), Li=a businessman (of a Chinese trade company)
P: I'm glad to have the chance to visit your company. I hope to conclude some substantial business with you.
L: It's a great pleasure, Mr. Peter, to have the opportunity of meeting you. I believe you have seen the exhibits in the showroom. May I know what particular items you're interested in?
P: I'm interested in your hardware. I have seen the exhibits and studied your catalogs. I think some of the items will find a ready market in Canada. Here is a list of my requirements, for which I'd like to have your lowest quotations, CIF Vancouver.
L: Thank you for your inquiry. Would you tell us the quantity you require so as to enable us to work out the offers?
P: I'll do that. Meanwhile, would you give me an indication of price?
L: Here are our FOB. price lists. All the prices in the lists are subject to our confirmation.
P: What about the commission? From European suppliers I usually get a 3 to 5 percent commission for my imports. It's the general practice.
L: As a rule we do not allow any commission. But if the order is large enough, we'll consider it.
P: You see, I do business on commission basis. A commission on your prices would make it easier for me to promote sales. Even a 2 or 3 percent would help.
L: We'll discuss this when you place your order with us.
Inquiries 询价(2)
P: When can I have your firm CIF prices, Mr. Li?
L: We'll have them worked out by this evening and let you know tomorrow morning. Would you be good enough to come round then?
P: Good. I'll be here tomorrow morning at 10. Will that suit you?
L: Perfectly. Our offers are good for 3 days.
P: I don't need that long to make up my mind. If your prices are favorable and if I can get the commission I want, I can place the order right away.
L: I am sure you'll find our price most favorable. Elsewhere prices for hardware have gone up tremendously in recent years. Our prices haven't changed much.
P: I'm glad to hear that. As I've just said, I hope to conclude some substantial business with you.
L: We shall be very pleased. Is there any thing else I can do for you, Mr. Peter?
P: I'm buying for chain department stores in Canada. They are also interested in Chinese carpets. I'd like to make me to the person in charge of this line?
L: Certainly. I'll make an appointment for you with Mr. Sung of the China National Animal By-products Corp.
P: Thank you very much.
Inquiries 询价(3)
P: I understand that you're interested in our machine tools, Mr. Li.
L: Yes, We're thinking of placing an order. We'd like to know what you can offer along this line as well as your sales conditions.
P: As you know, we supply machine tools of all types and sizes. We have years of experience in the manufacture tools.
L: We've read about this in your sales literature. May I have an idea of your price?
P: Our prices compare favorably with those offered by other manufactures either in Europe or anywhere else. Here are our latest price sheets. You will see that our prices are most competitive.
L: Do you take special order? That is, do you make machine according to specification?
P: We do. As a matter of fact, we design machine tools for special purposes.
L: How long does it usually take you to make delivery?
P: As a rule, we deliver all our orders within 3 months after receipt of the covering letters of credit. It takes longer, of course, for special orders. But in no case would it take longer than 6 months.
L: Good, Another thing, all your prices are on CIF basis. We'd rather have you quote us FOB prices.
P: That can easily be worked out.
a: we need to make a change on our last order .
b: what was the order number?
a: it was j-223,just double the second item .
b: sure ,i’ll be glad to take care of it for you .
a:上回的订单我们需要更改。
b:订单号码多少?
a:j223。第二项的订量要加倍。
b:好的，没问题，乐于为你服务。
回复 询盘 告知无货
Referring to your letter of 5 June, we very much regret that we are unable to make you an offer for the goods you demand. The reason is that the product you need has been out of stock. What’s more our manufacturers have declined orders because of shortage of raw materials.
We shall, however, file your inquiry and cable you our offers as soon as we have got supplies.
我方收到贵公司6月5日来函，但非常遗憾，我方无法对贵方所需产品报盘。其原因是，此货品在我处已经脱销。而且，由于原料短缺，生产厂家已经拒绝了我方订单。
我方已将贵方询函备案，一经有货，我方将以电报报盘。
回复 询盘 ，量大折价
We are pleased to receive your letter of 5 July and enclose our catalogue and price list. Also by separate post we are sending you the samples of our products. Our catalogue contains items and their specifications of our supplies. Through comparing our prices with those of other suppliers, you will appreciate the moderate prices of ours. For a total purchase of not less than 100,000 and not more than 200,000 American dollars, we would allow a discount of 10% and for a purchase larger than 200,000 American dollars, we would allow a 20% special discount.
很高兴收到贵公司7月5日来函。现寄上产品目录与价目表。同时另封寄去样品，请查收。
所寄产品目录包括本公司产品的品名、规格。与其他厂商的价格比较，我方的报价定会使贵方满意。
凡总定购量超过100,000美元但不足200,000美元者，我方将给予10%的折扣;凡总定购量超过200,000美元者，我方将给予20%的折扣。
如何追问买方意见
In reply to your inquiry we sent you on May 25 a copy of illustrated catalog of our electric products. As we have not heard from you since, we would like to ask whether you have had received our reply and what opinion you have on our products. We are always ready to serve you and should be grateful for your reply.
在5月25日我方对贵方询函的回函中，已寄去本公司电器产品的附图目录。因迄今尚未接到贵方的消息，特致函询问，贵方是否已收到我方回函，并征求贵方对本公司产品的意见。我方随时愿意效劳，若承蒙贵方惠赐回函，当不胜感激。
如何询问参展条件
From yesterday’s Morning Paper we have learned that you are now taking applications from exhibitors for the 2000 Canton Fair. We hope you would send us a copy of detailed conditions for application, such as size of each booth, fees for rent, and time schedule for moving in, etc., as well as the time limit for application.
从昨天《晨报》上获悉，贵单位正在征集“20 广交会 ”的参展申请。希望贵方能将展位大孝租用展位价格、进场时间、最迟申请日期等详细情况通知我方。
货物运输函电范例
CHINA TRANSWORLD SHIPPING CORPORATION
3333 Binhai Street,Liaoning,China
Tel: (0411)5000000 Fax:(0411)5000001
Zip code:116001
September 13,
Goodman
Senior Shipping Clerk
Northgranary Cereals,Inc.
616 Taiyangdao Street
Harbin 116001
Dear :
Thank you for your fax of September 11. We are pleased to inform you that we have been able to secure the vessel you asked for.
She is the SS Bohai and is docked at present in has a cargo capacity of eight thousand tons,is a bulk carrier,and has a speed of 24 knots which will certainly be able to make the number of trips you mentioned.
Please fax us to confirm the charter and we will send you the charter party.
Yours sincerely,
Liu Hanchen
Charter Department
同意修改付款条件
Dear Sir or Madam:
We thank you for your letter dated 6 June and are pleased to acknowledge your order No. 463 of the same date for ceramic tiles.
The modified terms of payment you propose are quite acceptable and a telex has been dispatched to you to this effect.
All the items in your order can be supplied from stock and will be packed and shipped immediately upon the remittance by telegraphic transfer being received.
The following documents will be air mailed to you immediately after shipment is made:
1. Bill of lading in duplicate
2. Invoice, FOB Shanghai in triplicate
3. Guarantee of quality
We will, of course, notify you by telex as soon as your order is shipped.
You can rely on us to give prompt attention to this and any future orders you may place with us.
Hillary
就要求以承兑交单付款作答复
Thank you for your request for a trial delivery of ceramic resistors but regret to say that we cannot agree to your proposal.
As an exception, the best we can do for the trial delivery is to offer you direct payment at sight terms.
If you accept our proposal, you run very little risk, since our brand products are well known for the quality, attractive design and reasonable price. Our lines sell very well all over the world and have done so for the last 30 years. We do not think you will have any difficulty in achieving a satisfactory performance with this item.
If you find our proposal acceptable, please let us know and we can then expedite the transaction.
要求开立信用状
This is in regards to your order for 5,000widgets and our sales confirmation No. 341. We would like to remind you that the delivery date is approaching and we have not yet received the covering letter of credit.
We would be grateful if you would expedite the establishment of the L/C so that we can ship the order on time. In order to avoid any further delay, please make sure that the L/C instructions are in precise accordance with the terms of the contract.
We look forward to receiving your response at an early date.
修改信用状
Your letter of credit issued by the Royal Bank of Canada has arrived.
Upon further examination, we have found that transshipment and partial shipment are not allowed.
As direct sailings to Portugal are infrequent, we have to transshipment may be necessary. With regard to partial shipment, it would speed matters up if we have in stock instead of waiting for the whole shipment to be completed.
With this in mind, I send you a letter today asking for the letter of credit to be amended to read “part shipment and transshipment allowed”.
I trust this amendment will meet your approval and you will send e-mail to us that effect without delay.
延长信用状期限
Thank you for your letter of credit covering your order for 10,000 widgets.
We regret to say that, owing to a delay on the part of our suppliers, we will not be able to get the shipment ready before the end of this month. We faxed you earlier today to that effect.
We expect that the consignment will be ready for shipment in the early part of August. We are arranging to ship it on the Great Wall-sailing from Shanghai on 7 August.
We are looking forward to receiving your faxed extension to the letter of credit so that we can effect shipment of the goods.
We send our sincere apologies for the delay and trust that it will not inconvenience you.
请示提供信用资料
Thank you for you interest in our products. We hope the samples we sent you on 5 February were up to your expectations.
We would like to sort out the credit formalities as soon as possible possible so that we can begin trading. Could you provide us that we can begin trading. Could you provide us with the requisite financial information so that we can open your new account immediately?
Please include a recent financial statement, the name of your bank and references,together with any other relevant credit details. The information you provide will, of course, be held in the strictest confidence.
We look forward to a long and prosperous relationship with your company.
拒绝赊销
Thank you for your order No. 6565 dated 1 July for 100widgets.
I regret to say that our records show that we do not have sufficient letter of credit. We can fulfill your order only upon the receipt of a confirmed, irrevocable letter of credit.
We are sorry for the delay and await your instructions.
如何表达在涨价前订货
Thank you for your letter of October 10 for business copiers. We are now sending you our price-list and catalog of the newest types that are under production and we can supply at once from stock.
We want to notice you that prices of copier parts and components have gone up steadily since the second half of the year. Though we have tried hard to keep our quotations down, we are afraid the margin for keeping on going like this will not long. Therefore, we suggest that you will let us have your order before further rises in costs, which will lead to a raise in prices very soon unavoidably.
感谢贵方10月10日关于商用复印机的询函。现随函奉送本公司正在生产的、并有现货供应的最新型号的产品清单和价目表。
我方想告诉贵方，自下半年以来，复印机的零、部件价格一直不断增长。尽管我方尽量压低报价，但恐怕有此余地的时间不会太久。因此，建议贵方在零、部件再次涨价，并不可避免地引起成品涨价之前便向我方订货。
要求及时供货
We understand that you are the agent for the White Tiger ties. We enclose our order for 1000 dozens of the White Tiger ties. Please note that we need these goods rather urgently as Christmas is drawing near. If you could supply goods timely for seasons, we would make repeated orders, provided prices are reasonable. Payment for the enclosed order will be made on a draft at sight under our letter of credit opened in your favor on receipt of your confirmation that the goods are sent out, and can be delivered before 1, December, .
获悉贵公司为“白虎牌领带”的代理商。兹附上1000打白虎牌领带订单一份。
请注意，由于 圣诞节 在即，本公司急需这批货物。如果贵公司能够及时供应时令货品，而且价格公道，我方将继续订货。
此票订单之货款，待确认贵方已于12月1日前发货之后，本公司即向贵公司开出见票即付的 信用证 。
要求代理商报价
We have read in China Daily that you are the exclusive agent for Hi-Fi Corporation of Africa and Asia. Would you please send us price-lists and catalogues of all the Hi-Fi wireless products and terms of payment. Please advise if you would grant special terms for an annual trade over 1 million . dollars. A visit of your representative would be appreciated. Perhaps he could bring the newest samples of the 999 hand phone, an item of growing interest here.
我方从《中国日报》上获知，贵公司为高保真公司在非洲和亚洲的独家代理商。
请惠送该公司所有无线通讯产品的目录、价目表及付款条件，并请告知，如果每年交易额达100万美元以上，是否可获得特别条件。
敬请贵方派代表来与我们洽谈，并携带最新999型手机样品，该产品在此地销路看好。
要求按现金提货方式装运订货
Thank you for your order dated 28 April for 40 widgets. We would like to arrange for immediate shipment. Unfortunately, we do not have sufficient credit information to offer you open account terms at this time. Would it be acceptable to ship this order cash on delivery?
If you wish to receive open account terms for your next order, please provide us with the standard financial statement and bank reference. This information will be held in the strictest confidence.
We look forward to hearing from you.
延迟付款
Thank you for your letter dated 24 March. We are very sorry to hear about your company’s current financial problems.
We have considered your request to delay payment of your outstanding balance of US$ until 1 May of this year. We are happy to tell you that we can agree to your proposal.
We must add, however, that this preferential treatment is being given only because of your current circumstances. It cannot be taken as a precedent for our future commercial relationship.
We wish you better times ahead.
确认供货
As a result of our recent exchange of information, we have a strong interest to work with your proposal.
Please see the following terms and conditions as a confirmation of the start of our business relationship.
Product Name:
Spec. Number:
Quantity:
Price:
Packing:
Payment:
We hope that this first transaction will come to a successful conclusion for both of us. We look forward to continuing a mutually beneficial trade between our companies.
外贸函电：如何用英文写订单
1.文体介绍
订货（order）是买方为要求供应具体数量的货物而提出的一种要求，此时，交易双方之间的陌生感已消除，可以说已经度过了接触障碍和难关。
写定货信时应注意以下几点：
（1）开头就直接说明订购的意图。
（2）订货信一般应包括：商品的名称、品质、数量、包装、价格条件、支付条件以及需要对方提供的单据等。
（3）内容必须准确、清楚。不论是商品的`价格还是商品的规格都应做到准确无误，否则会带来不必要的损失与麻烦。
卖方收到订货电子邮件后必须进行确认。如果卖方无法提供买方所需要的货物，则最好介绍一些合适的替代品；如果买方所需货物的价格和规格发生了变化，卖方则提出还价并劝买方接受，但要注意：写拒绝接受订货的信时，必须非常谨慎，应为日后有可能的交易留下余地。
2．实用范例
(1)
Subject: An order
Gentlemen:
The price quotes contained in your E-mail of May 20, gained favorable attention with us.
We would like to order the following items consisting of various colors, patterns and assortments:
Large dozen
Medium 4000 dozen
Small 2000 dozen
As the sales season is approaching, the total order quantity should be shipped in July. At that time an irrevocable L/C for the total purchase value will be opened.
Please confirm the order and E-mail a shipping schedule.
Sincerely,
Xxx
主题：订货
先生们：
5月20日电子邮件报价深受欢迎，
我拟选各种颜色、式样、品种的衬衫如下：
大号 2000打
中号 4000打
小号 2000打
售季将至，全部货物应于7月登轮。届时全额不可撤销信用证将予以开出。请确认订货，用电子邮件告知装运时间表。
真诚的，xxx
(2)
Subject: Out of Stock
We thank you for your Order received this morning for 8000 dozen cotton shirts, but regret to have to disappoint you.
At present we have no stock of shirts in the size required and do not expect further deliveries for at least another five weeks. Before then you may have been to obtain the shirts elsewhere, but if not we will notify you immediately our new stocks come in.
外贸函电的规范与否直接影响到客户对公司的印象，对于外贸人员来说，每天写外贸函电，回复函电。你的函电是否规范呢? 把直接的函电于下文对照看看。。。
说明涨价原因
Enclosed is our new price list which will come into effect the end of this month. You will see that we have increased our prices on most models. We have, however, refrained from doing so on some models of which we hold large stocks. The explanation for our increased prices stems from the fact that we are now paying 10% more for our raw materials than we were paying last year, along with some of our subcontractors having raised their prices as much as 15%.
As you know, we take great pride in our product an dare proud of the reputation for quality and dependability we have built over 15years. We will not compromise that reputation because of raising costs. We have, therefore, decided to raise the price of some of our products.
We hope you will understand our position and look forward to your cooperation.
With best regards,
说服买家涨价之前下单
This is regarding our quotation dated 2 November, and our mail offer dated 8 November concerning the supply of widgets(小机具).We are prepared to keep our offer open until the end of this month.
For your information, the market is firm and growing. There is very little likelihood of any significant change in the visible future. As this product is in great demand and the supply is limited, to secure your order, we would recommend that you accept this offer without delay.
对价格作出让步
Thank you for your mail. We are disappointed to hear that our price for your required product is too high for your acceptance. You mentioned that Japanese goods are being offered to you at a price approximately 8% lower than our quote.
We accept your position, but we are of the opinion that the quality of the other makes does not measure up to that of our products. Although we are keen to do business with you, we regret that we cannot accept your counter offer.
We do want to try and work with you, and meet your request, but the best we can do is to reduce our previous quotation by 3%.We hope that this will meet your approval.
答复在30日有效期的信用状付款的建议
Thank you for your order of 500b/w TV sets by your letter dated 17 July.
We have considered your proposal to pay by a 30-day letter of credit. We do not usually accept time credit; however, in view of our long and mutually beneficial relationship, we are willing to make an exception this time.
I must stress that this departure from our usual practice relates to this transaction only. This one-time accommodation does not set a precedent for future transactions.
I am enclosing our sales contract covering the order. I would be grateful if you would follow the usual procedure.
答复直接付款的要求
Thank you for your letter dated 2 October requesting payment against documents for contracts and 483.
We are pleased to say that we agree to your request. We wish, however, to make it clear that in our future transactions, involved for each transaction is less than US$5,000 or the equivalent in Renminbi. Should the amount exceed that figure, payment by letter of credit will be required.
We would like to say that this exception is allowed only in light of our long and mutually beneficial association.
We have been doing business together for a long time and we value our relationship of late, we have not been able to provide the kind of service we both want. The problem is that your purchasing department is changing orders after they have been placed. This has led to confusion and frustration for both of our companies. In several instances. you have returned goods that were originally ordered. To solve the problem , I propose that on receipt of an order, our sales staff contact you to verify it. If you decide on any changes, we will amend the order and fax you a copy so that you can check it. I trust this system will cut down on delays and errors, and allow our operations to run smoothly.
承蒙多年惠顾，本公司感激万分。然近来合作出现问题，令服务水准未能符合对方要求，本公司为此提忧不已。贵公司采部发出定单后，再三更改内容；更有甚者，屡次退回订购之货品，导致了双方公司工作中的混乱和困惑。为避免问题日趋严重，特此在接到定单后，由本公司销售人员与贵公司复核。若需作出改支，本公司把定单修改后电传副本，供贵公司查核。盼望上述办法经受减少延误，促进双方业务发展。
At the beginning of this month , I attended the Harrogate toy fair. While there , I had an interesting conversation with Mr. Douglas Gage of Edutoys plc about selecting an agency for our teaching aids. Douglas described your dynamic sales force and innovative approach to marketing. He attributed his own companys success to your excellent distribution network which has served him for several years. We need an organization like yours to launch our products in the UK. Our teaching aids cover the whole field of primary education in all subjects .Our patented ‘Matrix’ math apparatus is particularly successful. You may have reservations about American teaching aids suiting your market. This is not a problem since we have a complete range of British English versions. I enclose an illustrated catalogue of our British English editions for your information. Please let me have your reactions to the material. I shall be in London during the first two weeks of October .Perhaps we could arrange a meeting to discuss our proposal.
Thank you for your letter of 1 September suggesting that we grant you a sole agency for our household linens. I regret to say that, at this stage ,such an arrangement would berather premature. We would, however, be willing to engage in a trial collaboration with you company to see how the arrangement works. It would be necessary for you to test the market for our productsat you end. You would also have to build up a much larger turnover tojustify a sole agency. We enclose price lists covering all the products you are interested in and look forward to hearing from you soon.
9月1日有关建议担任家用亚麻制品独家代理的来信收悉。谨致衷心谢意。目前时机尚未成熟，不能应允该安排深感抱歉。 然而，本公司乐意与贵公司先试行合作，为今后合作打下基础。为证明担任独家代理的能力，贵公司宜上述货品作市场调查，研究是否可扩大现有之营业额。奉上该货品之报价单，敬希查照。专此候复。
July 29, 20xx
XXX, CEO
XXX, VP Sales
XXXXXXXX Corporation
(Address)
It’s our great honor to invite you to visit XXX Company located at (address) in August, 20xx. This visit will provide an opportunity for you to make a better understanding of our marketing issues, and to communicate our future business cooperation in detail.
XXX Company, as one of your distributors in China, has been great progressing in promoting and selling your products. We believe this visit will be of great benefit to our future business cooperation.
Please use this invitation letter to apply for your VISA to China.
We are all looking forward to seeing you soon, and should you have any questions, please feel free to inform me.
Yours truly,
XXX
Vice President Sales
XXX Company
尊敬的会员及各相关企业：
为帮助深圳企业开拓国际市场，了解国外各行业的生产及市场前沿信息，加强国际间的经贸交流合作，深圳市宝安区创意产业联合会受斯里兰卡国家商务部的邀请，将于20xx年12月组织企业赴斯里兰卡进行商务考察及经贸洽谈活动。
本次考察将安排大家听取斯里兰卡国家商务部官员介绍斯里兰卡情况，利用外资政策和招商合作项目，全面了解斯里兰卡投资环境，同时还将参观斯里兰卡的工厂、企业和综合贸易市场，实地了解斯里兰卡的变化和经济运行情况。考察活动期间还将参观斯里兰卡文化景点，更加丰富这次商务考察的内容和行程。
我们诚邀各行业协会、企业及相关单位积极参与。由于本次活动人数有限，请大家抓紧报名!报名截止时间为：20xx年11月20日。
xxx公司
20xx年xx月xx日
Rogers Chemical Supply Co. Omaha8,Neb Gentlemen: We have obtained your name and address from Aristo Shoes, Milan , and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, We are interested in extending our, range and would appreciate your catalogues and your prices are competitive we would expect to transact a significant volume of business. We look forward to your early reply.
Very truly yours
自米兰职权里斯托鞋类公司取得贵公司和地址，特此修函，祈能发展关系。多年来，本公司经营鞋类进口生意，现欲扩展业务范围。盼能惠赐商品目录和报价表。如价格公道，本公司必大额订购。烦请早日赐复。
Thank you for your letter of 26 January. I apologize for the delivery problems you had with us last month. I have had a meeting with our production and shipping managers to work out a better system for handling your account .We know we made a mistake on your last order . Although we replaced it for you. we want to make sure it does not happen again. We have devised the enclosed checklist to use for each of your future order. It includes your firms particular specifications, packing requirements and marking instructions. I believe can service your company better and help you operations run more smoothly with this safeguard. Please contact us if there are any additional points you would like us to include.
感谢1月26日来信。对上月贵公司更换所需货品，唯恐类似事件再发生，本公司生产、运输和出口部经理已商议制订更有效方法处理贵公司事务，并为此特别设计清单。随信奉上该清单，供贵公司今后订货之用。当中包括特殊规格、包装要求和樗说明等栏目，相信此举有助本公司提供更佳服务，促进双方合作。如欲增设任何栏目于该清单上，恳求惠示。
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