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如同一般信函，商业信文一般由开头、正文、结尾、署名、日期等5个部分组成。
(1)开头
开头写收信人或收信单位的称呼。称呼单独占行、顶格书写，称呼后用冒号。
(2)正文
信文的正文是书信的主要部分，叙述商业业务往来联系的实质问题，通常包括：
①向收信人问候;
②写信的事由，例如何时收到对方的.来信，表示谢意，对于来信中提到的问题答复等等;
③该信要进行的业务联系，如询问有关事宜，回答对方提出的问题，阐明自己的想法或看法，向对方提出要求等。如果既要向对方询问，又要回答对方的询问，则先答后问，以示尊重;
④提出进一步联系的希望、方式和要求。
(3)结尾
结尾往往用简单的一两句话，写明希望对方答复的要求。如“特此函达，即希函复。”同时写表示祝愿或致敬的话，如“此致敬礼”、“敬祝健康”等。祝语一般分为两行书写，“此致”、“敬祝”可紧随正文，也可和正文空开。“敬礼”、“健康”则转行顶格书写。
(4)署名
署名即写信人签名，通常写在结尾后另起一行(或空一、二行)的偏右下方位置。以单位名义发出的商业信函，署名时可写单位名称或单位内具体部门名称，也可同时署写信人的姓名。重要的商业信函，为郑重起见，也可加盖公章。
(5)日期
写信日期—般写在署名的下一行或同一行偏右下方位置。商业信函的日期很重要，不要遗漏。
Dear Sir or Madam
I am senior from the Department of BusinessAdministration of Beijing University. I am writing theletter in purpose of applying for admission into youresteemed institution/your recently advertised position for a staff member.
I am sure that I am qualified for it. First, enclosed with this letter is my resume, which furtherdetails my previous academic qualifications and work experience. Second, not only do myqualifications and experience make me a perfect candidate for it, my cheerful personality iswell suited to studying in your prestigious university/working as a staff member. Last, myhobbies include sports and music.
Words fail me when I try to express my heartfelt gratitude to the help you rendered me. Yourprompt and favorable attention to my inqquiry would be highly appreciated.
Yours sincerely,
Li Ming
附注：
一、商务英语电子邮件的格式
常见的商务英语电子邮件包括以下五部分：
①写信人Email地址、收信人Email地址、抄送收信人Email地址、密送收信人Email地址。②标题。③称呼、开头、正文、结尾句。④礼貌结束语。⑤写信人全名、写信人职务及所属部门、地址、电话号码、传真等。
其中邮件主题应体现邮件主旨，要引人注目、意思明确，最好为名词或动名词短语;称呼礼貌得体，符合商务英语写作习惯，如不知对方姓名只知头衔，可用 Dear+Title作为称呼，如只知对方姓名不知性别，可用Dear+全名，如邮件为一封通函，则用DearAll作为邮件称呼;正文应结构清楚，便于阅读，如正文内容较长，可使用小标题、小段落，或利用星号、下划线及段落间空行等方式使邮件眉目清楚、一目了然。
二、商务英语电子邮件写作应遵循的五C原则
商务英语电子邮件的正文写作应该遵循五C原则，即Correctness、Conciseness、Complete、Clarity和Courtesy原则。
准确原则
由于商务英语电子邮件涉及的是商务活动双方的权利、义务关系，其准确性对商务治理与沟通至关重要。具体而言，不仅电子邮件的英语语法、标点符号和拼写要做到准确无误，电子邮件内容还要叙述准确，以免引起误会纠纷。
简洁原则
简洁原则是商务英语写作最重要的原则，指在不影响完整性和礼貌性的前提下，尽量使用简单句子和简短词语。一封拖沓冗长、措词复杂的电子邮件既浪费写的时间，也会给阅读者带来不必要的麻烦，故商务英语电子邮件应以简明扼要为第一要务。
在具体写作中，商务英语电子邮件呈现出的句法特征是句子结构简单明了，有大量省略句和不完整句。其词汇特征是用语简洁，语言简明扼要。
另外，为了节约时间和空间，电子邮件中可使用缩略语，如U表示you，Pls表示please，Info表示information，Qty表示quantity，P“C表示piece，L“C表示LetterofCredit，FOB表示FreeonBoard。
例1 It is very difficult to sell man hole covers in product must have the quality certificate issued in France.
例2 Price：FOB Shanghai USD 96“PC.
例3 Hope you can accept it.
例1中的两个单句具有明显的因果关系，但写并不使用表达因果关系的连接词如since、because，这种舍长句、复合句，选短句、简单句，喜并列、弃从属的句法特征在商务英语电子邮件写作中十分常见。例2中缩略语的使用，例3中不完整句的选择，反映了与普通商务信函相比，商务电子邮件更倾向于非正式文体，更为口语化。
完整原则
商务电子邮件内容应力求具体、明确、完整，提供读者所需要的信息，尤其像盘、询问贸易条件等需要回函的电子邮件，更需要清楚完整，因为只有包含具体信息的邮件，才能达到良好的沟通效果。邮件是否完整，可以用5W1H来检验，即who，when，where，what，why和how。
清楚原则
商务英语电子邮件的写作要做到层次清楚，用词准确。具体表现在：
例1 We will deliver your goods soon.
例2 中significant一词意为明显的、不小的，语义模糊，故可以用具体数字替换。例2中soon表示不久、很快，语义不明确，没有指出具体的供货时间，可改为具体的年月日。
礼貌原则
商务英语电子邮件应遵循措词婉转、礼貌的原则。鉴于电子邮件直接影响到整个交易的成败，买卖双方应十分注重措辞方式，要婉转、礼貌，使对方轻易接受。在写作电子邮件时，可以通过使用虚拟语气、委婉语气等方法迂回地表达观点，提出要求。
例1 If it is not for the larger orders we receive from a numbero four regular customers，we could not have quoted for supplies even at that price.
例2 I would appreciate it if you could give me your best quotations for 65，000 pieces.
例1中虚拟语气和例2中委婉语气的`使用，缓和了商务谈判的语气，既明确了自己的立场，又使对方的面子免于受损，语气自然诚恳，礼貌得体，很轻易为对方接受。
三、结语
随着国际商务活动的不断扩展，商务英语电子邮件的重要性也日益明显。同时，电子商务的普及，往往会让写忽视商务英语电子邮件应有的规范和格式，难免会出现这样或那样的问题。然而准确规范的英文邮件，不仅能反应写信人的英语及业务水平，还可以体现写信人为人处事的态度和风格，有助于建立良好的商务关系，最终对达成贸易起到重要的作用。因此，有必要熟悉商务英文电子邮件应有的规范和格式，遵循邮件的写作原则。
亲爱的先生：
第8756号账单
鉴于贵方总是及时结清项目，而此次逾期一个月仍未收到贵方上述账目的欠款，我们想知道是否有何特殊原因。
我们猜想贵方可能未及时收到我们8月30日发出的80，000美元欠款的账单。现寄出一份，并希望贵方及早处理。
你真诚的xxx
Subject: Instruction Manuals Have Been Sent
Dear Ms. Schaeffer:
I understand that you recently requested more multilingual instruction manuals for the ABC mobile phones you recently ordered from us.
We have sent you 200 instruction manuals as you requested by express mail. Customer satisfaction is a major priority of our company and we appreciate your continued patronage. It is because of clients like you that we continue to offer quality merchandise and service.
Feel free to contract with us if you have any requests.
Sincerely,
Sandy Fei
Customer Service Representative
姓名：
男 25岁 广西人
**： 本科
工作年限： 应届毕业生
期望薪资： 5000-8000元
工作地点： 广州 - 不限
求职意向：国际贸易专员/经理 | 其他贸易/物流职位 | 采购员/助理
工作经验(工作了8个月，做了2份工作)
桂林漓江大瀑布饭店
工作时间：2013年7月 至 2014年1月[6个月]
职位名称：康乐中心接待员
工作内容：本人于此五星级饭店康乐中心作为接待员实习了半年，为顾客提供健身和文娱活动服务，并获得了优秀实习生称号。
南宁市第一职业技术学校
工作时间：2015年10月 至 2015年12月[2个月]
职位名称：实习班**及英语老师
工作内容：负责班级日常管理工作和英语教学工作。
教育经历
2016年6月毕业 广西师范学院 商务英语
2014年6月毕业柳州师范高等专科学校商务英语
专业技能
Word：熟练 经验：4年
语言技能
英语：较好 英语：较好
证书奖项
证书名称：C1驾照 颁发时间：2014年4月
证书名称：全国计算机一级证书 颁发时间：2013年12月
证书名称：全国公共英语 颁发时间：2012年3月
证书名称：全国国际商务英语证书(一级) 颁发时间：2013年6月
自我描述
为人诚恳，积极进取，适应力强，勤奋好学，脚踏实地，有团队精神。*时喜欢运动，打篮球。虽然欠缺经验，但是相信通过我的努力，一定可以取得不断进步，为我们的团队做出应有的贡献。
商务英语邮件格式3篇（扩展9）
——简历商务英语
Dear Mr. Zhang,
We acknowledge receipt of your letter of March 23, 2011.
We understand your situation and are willing to grant your request. But we hope to receive your payment on time the next month.
Yours faithfully,
Huang Yang
尊敬的张先生：
我们收到了你方2011年3月23号的来信。
我方了解你方处境，并同意你方的请求。但是我们希望下月能够按时收到款项。
商务英语邮件格式3篇（扩展7）
——商务英语常用电子邮件了 (菁选3篇)
Dear Mr. Huang,
This mail is to extend our sincere apology for the late payment of the loan from your company. We were supposed to make a payment of ￥ 100,000 with a 6% interest on it on the 7th of last month. Unfortunately, we have not been able to do so due to the financial crises, which resulted in the recent slow market and our dropping sales. However, we shall make the due payments in the coming month. The interest as well as the late payment fees of ￥ 5,000 would be paid along with the installment.
We sincerely thank you for all the cooperation and sympathy that you and your organization have extended.
Zhang Jun
尊敬的黄先生：
我们借由此信为我方的.**贷款向你方表示道歉。我们本应于上月7号偿清10万元的货款及6%的利息。但由于金融危机影响，市场疲软导致了我们的销售量下滑，我们未能偿付上述款项。但我们会在下月将其偿清贷款，利息及**金共计5千元。
感谢您和贵公司给予我们的同情和提供的合作。
Dear Mr/Ms,
I represent the W/P Electronics Company in Dallas, and will be in Kunming from next Monday to Friday, (October 5-9). I should like to call on you to discuss our new monitor. Would 0930 hours on Tuesday, October 6 be convenient?
I shall be in Beijing, at the Great Wall Hotel, from Tuesday, September 29, until Sunday, October 4, where a message will reach me. If the day is not convenient, will you please suggest another.
Yours faithfully
尊敬的先生/**
我是达拉斯W/P电子公司的`**，将于下周一到周五(10月5-9日)住留昆明。我乐于请您商讨我们新的显示器。星期二即10月6日上午09：30是否方便?
从周二，即9月29日，我将住在**的长城宾馆，直到周六，即10月4日，在那会有通知给我。如商讨日期不方便，请另外建议。
商务英语邮件格式3篇（扩展2）
——商务英语邮件写作格式3篇
包装Packing
Forward Bicycle Co. Ltd
987 Jiangnan Road, Kunshan, Jiangsu, China
Tel： (0520) 500000 Fa_ ： (0520) 500001 Zip Code： 215300
February 1, 199#
Gulf Commercial Center
P. O. Bo_ 376
Abu Dhabi
U. A. E
Attention ： Mr. Y. Mohammed
Dear sirs,
The 12,000 cycles you ordered will be ready for dispatch by 17th December. Since you require them for onward shipment to Bahrain, Kuwait, Oman and Qatar, we are arranging for them to be packed in seaworthy containers.
Each bicycle is enclosed in a corrugated cardboard pack, and 20 are banned together and wrapped in sheet plastic. A container holds 240 cycles; the whole cargo would therefore comprise 50 containers, each weighing 8 tons. Dispatch can be made from our works by rail to be forwarded from Shanghai harbour. The freight charges from works to Shanghai are US$80 per container, totally US$ for this cnsignment, e_cluding container hire, which will be charged to your account.
Please let us have your delivery instruction.
Kang Zhuang
General Manager
Dear Sir,
Thank you for your letter and your proposal. But we regret that we cannot accept the other types of the shirts, since our customers only accept Type 1234.
We regret this as much as you do, but circumstances make it unavoidable in this case. We trust that our business relations will continue in spite of this incident, and that we shall be in the position to place another order in the very near future.
尊敬的先生：
感谢您的来信和建议。但是很遗憾我们不能接受替代品, 因为我们的顾客只接受1234型号。
我方与贵方同样感到遗憾，但是，在此情况下不得不如此。我们相信这次事件不会影响我们之间的贸易关系，也深信在不久的将来我方能再次订购。
拒绝对方担任独家代理
Thank you for your letter of 1 September suggesting that we grant you a sole agency for our household linens. I regret to say that, at this stage ,such an arrangement would berather premature. We would, however, be willing to engage in a trial collaboration with you company to see how the arrangement works. It would be necessary for you to test the market for our productsat you end. You would also have to build up a much larger turnover tojustify a sole agency. We enclose price lists covering all the products you are interested in and look forward to hearing from you soon.
9月1日有关建议担任家用亚麻制品独家代理的`来信收悉。谨致衷心谢意。目前时机尚未成熟，不能应允该安排深感抱歉。 然而，本公司乐意与贵公司先试行合作，为今后合作打下基础。为证明担任独家代理的能力，贵公司宜上述货品作市场调查，研究是否可扩大现有之营业额。奉上该货品之报价单，敬希查照。专此候复。此致 敬礼
商务信函写作格式，署名即写信人签名，通常写在结尾后另起一行(或空一、二行)的偏右下方位置。以单位名义发出的商业信函，署名时可写单位名称或单位内具体部门名称，也可同时署写信人的姓名。重要的商业信函，为郑重起见，也可加盖公章。
英文商务信函的书信格式
top part of a business letter
日期：date: 23 december
地址：mr. james green
sales manager
bbb plc
55-60 old st, london e6 6hg
称谓：dear mr. green (dear gentlemen, dear sir, dear sirs, dear madam)
body part of a business letter
标题(可以不要)
3. look at the two endings of business letter below. notice the useful phrases that are used in these letters.
(1)please let me know if this is convenience.
i look forward to hearing from you.
best wishes
yours sincerely,
(signature)
ms. gillian janes
personnel nanager
(2)please phone us to confirm the details.
we look forward to receiving your comments.
yours faithfully
for ms. gillian jones
personnel manager
中文商务信函的写作格式
②写信的事由，例如何时收到对方的来信，表示谢意，对于来信中提到的问题答复等等;
Dear Mr. Clinton
Thank you for your letter of 9 May concerning faulty goods purchased in our store in London.
I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.
Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.
In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.
Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards
Yours sincerely
Paul Harvey
Customer Relations.
英语商务信函祝福语汇编
1. Please send your reply by messenger.
2. Please reply immediately.
3. Please favor us with your reply as early as possible.
4. Please write to us by tonight's mail, without fail.
5. May we remind you that we are still awaiting your early reply.
6. May we request the favor of your early reply?
7. A prompt reply would help us greatly.
8. A prompt reply will greatly oblige us.
9. Your prompt reply would be greatly appreciated.
10. Your prompt attention to this matter would be greatly esteemed.
11. We look forward to receiving your early reply.
12. We thank you now for this anticipated courtesy.
13. As the matter is urgent, an early reply will oblige.
14. We reply on receiving your reply by return of post.
15. We hope to receive your favor at an early date.
16. We hope to be favored with a reply with the least delay.
17 We await good news with patience.
18. We hope to receive a favorable reply per return mail.
19. We await the pleasure of receiving a favorable reply at an early date.
20. We await the favor of your early (prompt) reply.
21. A prompt reply would greatly oblige us.
22. We trust you will favor us with an early (prompt) reply.
23. We trust that you will reply us immediately.
24. We should be obliged by your early (prompt) reply.
25. Will you please reply without delay what your wishes are in this matter?
26. Will you kindly inform us immediately what you wish us to do?
27. We request you to inform us of your decision by return of post.
28. We are awaiting (anxious to receive) your early reply.
29. We thank you for the anticipated favor of your early reply.
Dear Mr. / Ms,
I am at present in Hamburg visiting the harbour with a view to making known our new type of container for use in Europe.
I shall be in Antwerp on Wednesday, 4th June, and should like to call on you at . on that day.
If I do not hear from you to the contrary, I shall assume that it will be convenient for me to call at that time.
Dear___________,
I am writing to formally request to___________(请求的内容)
The reason for_____is that______(给出原因).I_____, so I_____(给出细节)
I would also like to request______(提出进一步的要求). I am sorry for any inconvenience I have caused.
Thank you for your attention to these requests. If you have any questions, do not hesitate to contact me at _______(电话号码).I look forward to a favorable reply.
I represent the W/P Electronics Company in Dallas, and will be in Kunming from next Monday to Friday, （October 5-9）。 I should like to call on you to discuss our new monitor. Would 0930 hours on Tuesday, October 6 be convenient?
Dear Mr. Jones:
We understand from your information posted on that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.
We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line.
Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.
We look forward to receiving your enquires soon.
John Roberts
XX公司希望邀请你和XX的代表在以后的几个月中来我司访问。。。如你所知，自从上次在中国见面，我们已有几年没见了。这次会面对我们双方来说都很重要，尤其是继续维持我们之间的合作关系，我们将从贵司处购买新的.模具零件，而且在以后的几年中随着联邦法律的生效，我们正预期增加我们的业务。
自20xx年3月，我们已向XX按030714号合同购买了5000套零件。我们的合同今年到期，所以对于更新我们合同的必要会谈是很重要的。一个后续的关于“模具零件”的合同也会被谈到。
邀请信是邀请亲朋好友或知名人士、专家等参加某项活动时所发的请约性书信。它是现实生活中常用的一种日常应用写作文种。所以很多人不知道怎么去写，下面是YJBYS为大家整理邀请函模板供你参考。
I shall be in Beijing, at the Great Wall Hotel, ()from Tuesday, September 29, until Sunday, October 4, where a message will reach me. If the day is not convenient, will you please suggest another.
日期：date: 23 december XX
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