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要求按现金提货方式装运订货
Dear Sir or Madam:
Thank you for your order dated 28 April for 40 widgets. We would like to arrange for immediate shipment. Unfortunately, we do not have sufficient credit information to offer you open account terms at this time. Would it be acceptable to ship this order cash on delivery?
If you wish to receive open account terms for your next order, please provide us with the standard financial statement and bank reference. This information will be held in the strictest confidence.
We look forward to hearing from you.
Yours sincerely,
Hillary
延迟付款
Thank you for your letter dated 24 March. We are very sorry to hear about your company’s current financial problems.
We have considered your request to delay payment of your outstanding balance of US$ until 1 May of this year. We are happy to tell you that we can agree to your proposal.
We must add, however, that this preferential treatment is being given only because of your current circumstances. It cannot be taken as a precedent for our future commercial relationship.
We wish you better times ahead.
确认供货
As a result of our recent exchange of information, we have a strong interest to work with your proposal.
Please see the following terms and conditions as a confirmation of the start of our business relationship.
Product Name:
Spec. Number:
Quantity:
Price:
Packing:
Payment:
We hope that this first transaction will come to a successful conclusion for both of us. We look forward to continuing a mutually beneficial trade between our companies.
Yours faithfully,
一、英译中 in 专营，专门从事 receipt of 一俟收到....即刻.... in the market for 需要 sb with with 使某人熟悉某物 commercial counselor's office 商务参赞处 separate cover 另封邮寄 the basis of equality and mutual benefit 在平等互利的基础上 and craft goods 手工艺品 from stock 现货供应 enjoy an excellent reputation in this field and we supply best quality products. 我们在这一领域享有很高的信誉，并能提供优质产品。 you are in the line of cotton price goods,we are writing to enquire whether you are willing to enter into business relations with us. 由于贵方经营棉纺织类产品，我方特写信询问贵方是否愿与我方建立业务关系。 reply to your letter dated March enclose our latest illustrated catalogue for your reference. 兹复你方3月28日信函，我们附上最新的带有插图的目录单，供你方参考。 have been importers of cotton piece goods for many years. Now we are interested in extending our range and would appreciate your quotations. 我们从事棉纺织类产品进口多年，现有意扩大我们的业务范围，如能收到贵方报价将不甚感谢。 some of our products will be exported it is important that our suppliers should be competitive in price and extremely reliable. 因为我们的部分产品将出口，所以我们供应商在价格上有竞争力并且非常可靠是很重要的。 一、英译中 and offeree 发盘人和受盘人 sb a firm offer for sth 向某人发出某物的实盘 minimum quantity for order 起订量 market is firm 市场是稳定的 's regretful that we can not entertain your counter offer. 非常遗憾，我们不能接受贵方的还盘 confirm having cabled you a firm offer for the following goods,subject to your reply reaching us by September 20.
外贸函电--保险篇 I'm looking for insurance from your company. 我是到贵公司来投保的。 Mr. Zhang met Mr. William in the office of the People' Insurance Company of China. 张先生在中国人民保险公司的办公室接待了威廉先生。 After loading the goods on board the hip, I go to the insurance company to have them insured. 装船后，我到保险公司去投保。 When should I go and have the tea insured? 我什么时候将这批茶叶投保？ All right. Let's leave insurance now. 好吧，保险问题就谈到这里。 I have come to explain that unfortunate affair about the insurance. 我是来解释这件保险的不幸事件的。 I must say that you've corrected my ideas about the insurance. 我该说你们已经纠正了我对保险的看法。 This information office provides clients with information on cargo insurance. 这个问讯处为顾客提供大量关于货物投保方面的信息。 The underwriters are responsible for the claim as far as it is within the scope of cover. 只要是在保险责任范围内，保险公司就应负责赔偿。 The loss in question was beyond the coverage granted by us. 损失不包括在我方承保的范围内。 The extent of insurance is stipulated in the basic policy form and in the various risk clause. 保险的范围写在基本保险单和各种险别的条款里。 Please fill in the application form. 请填写一下投保单。 Words and Phrases insure 保险；投保；保证 insurance 保险；保险费；保险金额 underwriters 保险商（指专保水险的保险商）保险承运人 insurance company 保险公司 insurer 保险人 insurance broker 保险经纪人 insurance underwriter 保险承保人 insurance applicant 投保人 insurant, the insured 被保险人，受保人 to cover (effect,arrange,take out) insurance 投保 insurance coverage;risks covered 保险范围 insurance slip 投保单 insured amount 保险金额 insurance against risk 保险 insurance clause 保险条款
1. 交货期delivery date 2. 报实盘firm offer 3. 最新价目表the latest price list 4. 市场需求market demand 5. 凭单付现cash against documents(CAD) 6. 修改信用证amendment to L/C 7. 销售确认书sales confirmation 8. 现货stock in hand 9. 撤销一项发盘to revoke an offer 10. 远期付款交单documents against payment after sight (date) 11. 加速开立信用证Accelerate opening l/c 12. 商业发票commercial invoice 13. 新货源new goods source 14. 立即装运immediate shipment 15. 用集装箱装运shipment in containers 16. 还盘counter-offer 17. 长期业务关系long-term business relation 18. 防潮包装damp-proof packing 19. 小心轻放handle with care 20. 起运港port of shipment 21. 已装船清洁海运提单clean on board ocean B/L 22. 底价base price 或者lowest price 23. 分批装船partial shipment 24. 水渍险WPA (with particular average) 25. 保险单policy of insurance 1. FCL 整箱货；整柜装箱装载( full container load ) 2. CIF 到岸价；成本、保险费加运费( cost insurance and freight ) 3. FOB 离岸价；装运港船上交货( free on board ) Abandonment 委托 Acceptance 接受(发盘)承兑(汇票) Account 账户 Actual totle loss 实际全损 Advance ( payment )预付，定金，垫款 Advanced bill of lading 预借提单 Advertisement 广告 Advice of drawing 汇票通知书 Advising bank 通知行 After date 出票后 After sight 见票后 Agency 代理 Agreement 协定，协议 Airmail 航空邮寄 All risks 一切险，综合险 Allowance 津贴，折扣 Amendment to an L\C Antidated bill of lading 倒签提单 Anti —dumping 反倾销
Kiddie Korner，Inc. March 2nd，2000 Datex Trading Co. Ltd. Lianfang building 666 Huayuan Avenue Dalian，Liaoning China
Dear Sir or Madam，
We were impressed by the selection of sweaters that were displayed on your stand at the Menswear Exhibition that was held in Chicago last month.
We are a large chain of retailers and looking for a manufacturer who could supplyus with a wide range of sweaters for the teenage market.
As we usually place very large orders，we would expect a quantity discount in addition to a 20% trade discount off net list prices，and our terms of payment are normally 30 days bill of exchange，documents against payment.
If these conditions interest you，and you can meet orders of over 1000 garments at one time，please send us your current catalogue and hope to hear from you soon.
Yours faithfully，
Fred Johns
China Trade Manager
回复 询盘 告知无货
Referring to your letter of 5 June, we very much regret that we are unable to make you an offer for the goods you demand. The reason is that the product you need has been out of stock. What’s more our manufacturers have declined orders because of shortage of raw materials.
We shall, however, file your inquiry and cable you our offers as soon as we have got supplies.
我方收到贵公司6月5日来函，但非常遗憾，我方无法对贵方所需产品报盘。其原因是，此货品在我处已经脱销。而且，由于原料短缺，生产厂家已经拒绝了我方订单。
我方已将贵方询函备案，一经有货，我方将以电报报盘。
回复 询盘 ，量大折价
We are pleased to receive your letter of 5 July and enclose our catalogue and price list. Also by separate post we are sending you the samples of our products. Our catalogue contains items and their specifications of our supplies. Through comparing our prices with those of other suppliers, you will appreciate the moderate prices of ours. For a total purchase of not less than 100,000 and not more than 200,000 American dollars, we would allow a discount of 10% and for a purchase larger than 200,000 American dollars, we would allow a 20% special discount.
很高兴收到贵公司7月5日来函。现寄上产品目录与价目表。同时另封寄去样品，请查收。
所寄产品目录包括本公司产品的品名、规格。与其他厂商的价格比较，我方的报价定会使贵方满意。
凡总定购量超过100,000美元但不足200,000美元者，我方将给予10%的折扣;凡总定购量超过200,000美元者，我方将给予20%的折扣。
如何追问买方意见
In reply to your inquiry we sent you on May 25 a copy of illustrated catalog of our electric products. As we have not heard from you since, we would like to ask whether you have had received our reply and what opinion you have on our products. We are always ready to serve you and should be grateful for your reply.
在5月25日我方对贵方询函的回函中，已寄去本公司电器产品的附图目录。因迄今尚未接到贵方的消息，特致函询问，贵方是否已收到我方回函，并征求贵方对本公司产品的意见。我方随时愿意效劳，若承蒙贵方惠赐回函，当不胜感激。
如何询问参展条件
From yesterday’s Morning Paper we have learned that you are now taking applications from exhibitors for the 2000 Canton Fair. We hope you would send us a copy of detailed conditions for application, such as size of each booth, fees for rent, and time schedule for moving in, etc., as well as the time limit for application.
从昨天《晨报》上获悉，贵单位正在征集“20 广交会 ”的参展申请。希望贵方能将展位大孝租用展位价格、进场时间、最迟申请日期等详细情况通知我方。
中国人寿保险公司：
我叫xxx，男，身份证号码是：xxxxxxxxxxxxxxxxxx系xx县xx镇xx村五组村民，是xx中学九年级学生xxx（男，身份证号码是：xxxxxxxxxxxxxxxxxx，xxxx年xx月参加贵公司学生团体平安保险）的父亲，被保险人xxx在xxx医院被确诊患xxxxxx病，经多方医治无效，于xxxx年x月xx^v^亡。
今委托被保险人xxx的母亲xxx，女，系xx县xxx镇xxx村五组村民，身份证号码：xxxxxxxxxxxxxxxxxx， 办理被保险人xxx的保险理赔事宜，特提出理赔申请 望予以接纳办理
敬礼！
申请人：
日期：20xx年XX月XX日
Dear Sirs: June 24, 2001
Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.
Sincerely
申请人：朱晓伟，男，1977年4月3日生，汉族，住广州市越秀区广善街1号403房。
申请事项：请求中国人民保险公司广州市白云支公司按照机动车辆保险单的约定向申请人支付车辆损失险与第三者责任险。 事实与理由：
20xx年1月29日18时10分，申请人朱晓伟驾驶粤A4K473号小客车沿着107线由北往南方向行驶，行至107线2289KM+800M时，碰刮同向行驶由右侧主车道变线至中间主车道由梁炬清驾驶的粤AA9636号大货车，随即造成车辆及花基损坏，大货车上的乘车人梁汝宏，梁金华受伤的交通事故。清远市公安局交通警支察队作出责任认定：一、申请人朱晓伟驾车超速行驶，其行为违反《^v^道路交通管理条例》第三十五条（一）项规定，是造成事故的主要原因，负事故的主要责任。二、梁炬清驾车变更车道时未注意安全及让行，其行为违反《^v^道路交通管理条例》第七条一款规定，是造成事故的次要原因，负事故的次要责任。三、乘车人梁汝宏，梁金华不负事故责任。事后，申请人向清远市公安局交通警支察队提出重新认定责任的申请，清远市公安局交通警察支队维持了首次认定的结果。申请人为此支出的事故修理费等相关费用近九万元，为伤者垫付了十二万元的医疗费。事故发生后，申请人向贵司提出车辆损失与第三者责任保险理赔请求，贵司受理并且作出了车辆零部件询
报价单，贵司告知申请人，申请人应该首先处理与伤者的医疗赔偿纠纷，申请人取得申请人与伤者的调解书或法院的判决书后，贵司会一并对车辆损失与第三者责任险进行理赔。
贵司的工作人员并强调：一起交通事故针对一张保单的多项理赔事项只进行一次理赔，多个理赔项目一并处理。
伤者梁汝宏，梁金华直到20xx年10月才向广州市白云区人民法院提起民事诉讼，法院分别判决申请人承担梁汝宏285726元，并对总额为419608元承担连带责任；承担梁金华8498元，并对总额为12127元承担连带责任。随后申请人向广州市中级人民法院提起上诉，广州市中级人民法院于20xx年2月13日作出如下判决，申请人承担梁汝宏254212元，并对总额为374588元承担连带责任；承担梁金华8128元，并对总额为11611元承担连带责任。
在诉讼期间，申请人还到了贵司位于德政路的营业场所进行理赔，贵司的工作人员再次告知申请人等待此案审结后再对车辆损失与第三者责任险进行理赔。申请人认为目前此案已经结案，客观条件已完全具备贵司要求的理赔条件，烦请贵司审核申请人所提交的附件，尽快对申请人作出理赔。
二OXX年三月九日
外贸索赔函电中英文范例
20 January
Kee & Co.， Ltd
34 Regent Street
London， UK
Dear Sirs：
Thank you for your letter of 20 January 2004. We are disappointed to hear that our price for Flame cigarette lighters is too high for you to work on. You mention that Japanese goods are being offered to you at a price approximately 10% lower than that quoted by us.
We accept what you say， but we are of the opinion that the quality of the other makes does not measure up to that of our products.
Although we are keen to do business with you， we regret that we cannot accept your counter offer or even meet you half way.
The best we can do is to reduce our previous quotation by 2%. We trust that this will meet with your look forward to hearing from you.
Tony Smith Chief Seller
先生：
二零零四年元月二十日来函收到，不胜感激。得知贵公司认为火焰牌打火机价格过高，无利可图，本公司极感遗憾。来函又提及日本同类货品报价较其低近百分之十。
本公司认同来函的说法，然而，其他厂商的产品质量绝对不能与本公司的相提并论。
虽然极望与贵公司交易，但该还盘较本公司报价相差极大，故未能接受贵公司定单。
特此调整报价，降价百分之二，祈盼贵公司满意。
谨候佳音。
销售部主任
托尼.斯密思谨上
申请人：程**，女，1971年12月23日生，住址：赣县梅林镇九坵排77号，身份证号码：*****，电话：***。 申请事项： …
保险理赔申请书
申请人：程**，女，1971年12月23日生，住址：赣县梅林镇九坵排77号，身份证号码：*****，电话：***。
申请事项：
支付申请人保险赔偿款301600元。
事实与理由：
20xx年11月17日上午9时许，申请人经赣B16333车主涂全南许可，在自家家门口驾驶该车倒车过程中，不慎撞伤钟秀美（农村户口，在城市连续居住1年以上），经赣县人民医院抢救无效死亡。赣县公安局立案后以申请人情节显著轻微、危害不大、不认为是犯罪撤销该案。事后申请人根据有关法律规定，与钟秀美的父母达成赔偿协议，并赔偿钟秀美的父母各项费用合计301600元。根据赣B16333车主涂全南与贵公司签订的《机动车交通事故责任强制保险合同》和《神行车保系列产品保险合同》约定，贵公司对申请人赔偿钟秀美父母以上费用，应在保险赔偿限额内承担赔偿义务，申请人现依法依约书面向贵公司提出申请，请贵公司履行赔偿义务。
申请人：XXX
年 月 日
申请人：XXXX有限公司
住所地：
被申请人：中国XXXX保险股份有限公司
请求事项：
1、被申请人向申请人支付车辆损失保险金元。
2、被申请人支付申请人间接损失7元。
20xx年5月13日，申请人就公司的混凝土泵车(使用性质：其他非营业车辆)向被申请人公司投保了机动车交通事故责任强制保险单和损失保险。保险单号分别为:PDZA20xxXX047245和PDAA20xx0612。承保险种为机动车损失保险、第三者责任险、车上人员责任险(司机(D11))起重、装卸、挖掘车辆损失扩展条款(K1)特种车辆固定设备、仪器损坏扩展条款(K2)、不计免率覆盖A/B/D11.保险期间均为20xx年X月XX日零时起至20xx年X月XX日二十四时止。
20xx年10月06日23时11分许,申请人的司机X驾驶的赣XXX的重型专项作业车，由XXX镇往XX村方向行驶，行驶至事发地时，撞在了道路旁边的石墩上，造成车辆损坏的交通事故。经XXX交通管理大队道路交通事故认定书(简易程序)，申请人公司的司机XXX承担此次事故的全部责任。
事发时，申请人公司的负责人一直联系被申请人公司，但是被申请人公司一直以各种借口推脱来到事故现场，后申请人公司无奈，投诉被申请人公司员工，两个小时后，才陆续来了两个工作人员，工作人员到达现场后态度相当恶劣，即不积极理解现场情况，也不积极要求申请人公司出具相关的材料。丢下一句：你们公司的车辆属于自燃引起的交通事故，保险公司不承担任何的赔偿”就走了。
20xx年XX月XX日经江西XXX服务中心的故障检测分析报告，赣XXXX的混凝土泵车故障现象现象是线路短路导致驾驶室右侧烧毁严重，故障的原因分析为：因左侧中部保险杠碰撞断裂，导致上装线束拉扯断裂，引起短路燃烧。解决的方案：对烧毁线束及模块等进行更换维修，维修费用共元。 根据机动车损失险条款中的保险责任，即符合被保险人允许的驾驶人员在使用保险车辆过程中，因火灾、爆炸等引起的原因，造成保险车辆的损失，保险人负责赔偿。申请人公司驾驶员XXX驾驶证准驾车型是B2，符合被保险人允许的驾驶人员。
XX市预拌商品混凝土协会价格表明确的表示，混凝土泵车一天营运价格是3000元。于发生事故的10月16日至今赣XXXX停用已达24天之久，故申请人公司应当承担申请人公司未能在约定时间履行合同而造成的损失，共72000元。
被申请人公司应承担申请人支付车辆损失保险金元，被申请人支付申请人间接损失72000元，共计人民币元。
申请人：XX有限公司
20xx年XX月XX日
Gentlemen: June 15, 2001
We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.
Truly
申请赔偿人：吴清岛，男，1970年2月24日出生，汉族。住福建省南安市美林街道办事处福溪村中甲127号。身份证号：xxxxxxxx，电话：xxxxx。
被申请赔偿义务机关：南安市公安局，法定代表人：庄文斌。
事实和理由：
20xx年，南安市福溪村被南安市列入拟建“南安市行政中心”，后改名“市民中心”。同时，对福溪村中甲、新山村民集体土地进行征用，村民吴清岛拥有的一口日常生活饮用水机井也在征用范围内。（该机井是村民吴清岛自费雇佣地质勘测队工人对水源处进行挖钻形成机井，并购买电机等饮水设施将该水源引为日常生活饮用水。）20xx年6月间，由于征地需要，该机井被征用，福溪村村委会委派村干部陈文殿及村民吴家财到吴清岛家中与吴清岛协商机井补偿事宜。经协商，双方同意村委会对吴清岛被征用的机井补偿人民币9000元，并当场拟立补偿协议书一份，吴清岛签名后协议书被陈文殿以村委会存档为由带走。
20xx年8月间至20xx年1月间，福溪村村委会要征用吴清岛的房屋，遭到吴清岛的拒绝。福溪村村委会为了教训吴清岛，伪造材料向南安市公安机关报案，举报吴清岛诈骗福溪村村委会9000元。20xx年7月28日，吴清岛被公安机关强行带走并进行刑事拘留，理由是吴清岛于20xx年向福溪村村委会敲诈勒索了机井补偿款9000元。事实上20xx年吴清岛领取的9000元是村委会与吴清岛协商后自愿做出的机井征用补偿款，协商当日，吴家财受村委会委派与村干部陈文殿一同在场，并不存在吴清岛敲诈勒索、诈骗村委会一事。
南安市公安局于20xx年7月28日对美林街道办事处福溪村村民吴清岛以诈骗罪为由进行错误刑事拘留于南安市看所守，并于20xx年8月5日至20xx年8月1日办理取保候审监居。致吴清岛失去人身自由的权利，无法参与社会日常事务工作，让吴清岛一家失去主要的经济来源。南安市公安局8日的错误刑事拘留及361日取保候审监居给吴清岛带来了巨大的经济损失及精神伤害！根据《^v^国家赔偿法》第二章第二节赔偿请求人及赔偿义务机关第六条，受害的公民、法人和其他组织有权要求赔偿。针对本案赔偿事实，吴清岛为本案受害公民，有权向南安市公安局申请赔偿。根据《^v^国家赔偿法》第三章第一节第十五条第一款，对没有犯罪事实或者没有事实证明有犯罪重大嫌疑人的错误拘留的，受害人有取得赔偿的权利。
吴清岛被南安市公安局错误拘留8日（每日拘留24小时），因国家法定工作时间为每日8小时，故每拘留一日应按三日计算共24日，以及取保候审监居361日，两者共计385日。根据《国家赔偿法》，南安市公安局（赔偿义务机关）应予正视事实，赔偿吴清岛误工损失费每天162。25元/日×385日（共62466元），赔偿吴清岛精神损失抚慰金10万元，名誉损失费5万元，南安市公安局应予赔偿吴清岛总计212466元。
南安市公安局
申请人：xxx
xx年xx月xx日
Dear Sirs: , 2001
We received your promotional letter and brochure today. We believe that your would do well here in the . Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..
外贸函电的规范与否直接影响到客户对公司的印象，对于外贸人员来说，每天写外贸函电，回复函电。你的函电是否规范呢? 把直接的函电于下文对照看看。。。
说明涨价原因
Enclosed is our new price list which will come into effect the end of this month. You will see that we have increased our prices on most models. We have, however, refrained from doing so on some models of which we hold large stocks. The explanation for our increased prices stems from the fact that we are now paying 10% more for our raw materials than we were paying last year, along with some of our subcontractors having raised their prices as much as 15%.
As you know, we take great pride in our product an dare proud of the reputation for quality and dependability we have built over 15years. We will not compromise that reputation because of raising costs. We have, therefore, decided to raise the price of some of our products.
We hope you will understand our position and look forward to your cooperation.
With best regards,
说服买家涨价之前下单
This is regarding our quotation dated 2 November, and our mail offer dated 8 November concerning the supply of widgets(小机具).We are prepared to keep our offer open until the end of this month.
For your information, the market is firm and growing. There is very little likelihood of any significant change in the visible future. As this product is in great demand and the supply is limited, to secure your order, we would recommend that you accept this offer without delay.
对价格作出让步
Thank you for your mail. We are disappointed to hear that our price for your required product is too high for your acceptance. You mentioned that Japanese goods are being offered to you at a price approximately 8% lower than our quote.
We accept your position, but we are of the opinion that the quality of the other makes does not measure up to that of our products. Although we are keen to do business with you, we regret that we cannot accept your counter offer.
We do want to try and work with you, and meet your request, but the best we can do is to reduce our previous quotation by 3%.We hope that this will meet your approval.
答复在30日有效期的信用状付款的建议
Thank you for your order of 500b/w TV sets by your letter dated 17 July.
We have considered your proposal to pay by a 30-day letter of credit. We do not usually accept time credit; however, in view of our long and mutually beneficial relationship, we are willing to make an exception this time.
I must stress that this departure from our usual practice relates to this transaction only. This one-time accommodation does not set a precedent for future transactions.
I am enclosing our sales contract covering the order. I would be grateful if you would follow the usual procedure.
答复直接付款的要求
Thank you for your letter dated 2 October requesting payment against documents for contracts and 483.
We are pleased to say that we agree to your request. We wish, however, to make it clear that in our future transactions, involved for each transaction is less than US$5,000 or the equivalent in Renminbi. Should the amount exceed that figure, payment by letter of credit will be required.
We would like to say that this exception is allowed only in light of our long and mutually beneficial association.
说明价格调整原因
I enclose our new price list , which will come into effect ,from the end of this month. You will see that we have increased our prices on most models. We have ,however , refrained from doing so on some models of which we hold large stocks. We feel we should explain why we have increased our prices. We are paying % more for our raw materials than we were paying last year. Some of our subcontrac tors have raised their by as much as %. As you know , we take great pride in our machines and are jealous of the reputation for quality and dependability which we have achieved over the last years. We will not compromise that reputation because of rising costs. We hope, therefore decided to raise the price of some of our machines. We hope you will understand our position and look forward to your orders.
现谨附上本公司新价格表，新价格将于本月底生效。除了存货充裕的商品外，其余大部分货品均已调升价格。是次调整原因是原材料价格升幅上涨%□，一些承包商的价格调升到%。 过去年，本公司生产的机器品质优良性能可靠。今为确保产品质量，唯有稍为调整价格。上述情况，还望考虑。愿能与贵公司保持紧密合作。
回复感谢信
We greatly appreciate your letter describing the assistance you received in solving your air-conditioning problems. We are now in our fifty year of operation, and we receive many letters like your indicating a high level of customer satisfaction with our installation. We are pleased that our technical staff assisted you so capably. We would like you to know that it you need to contact us at any time in the future. Our engineers will be equally responsive to your request for assistance. If we can be of service to you again, please let us know. Thank you again for your very kind letter.
承蒙来信赞扬本公司提供的空调维修工程服务，欣喜不已。五年前开业至今，屡获客户来函嘉奖，本公司荣幸之至。欣悉贵公司识技术人员的服务，他日苛有任何需要，亦请与本公司联络，本公司定当提供优秀技师，竭诚效劳。在此谨再衷心感谢贵公司的赞赏，并请继续保持联络。
请客户征询其它公司
Thank you for your enquiry of May concerning silk blouses. We regret to say that we do not manufacture clothing to your own designs to the highest European standards: Swan Textiles corporation The industrial zone Shekou We supply the factor with all their silk materials, I enclose a swatch of our stock materials for your examination. Should you desire any of these samples made up into finished products , we can supply the swan factory with them. We hope that this will be of help to you and wish you every success in your business dealings.
谢谢月月日来函查询关于纡绸罩衫的事宜。 本公司只生产纡绸布料，供应纺织品批发商和制造厂家，并没有制造成衣，因而未能接受贵公司订货，谨致万分歉意然而，本公司乐意推荐本地一家生产优质男装的工厂，相信可按贵公司设计的款式制造符合欧洲最高标准的服装：蛇口工业区天鹅纺织品公司。 该厂的丝绸布料全由本公司供应，随函了什样本以供查阅，如贵公司认为适合，本公司乐意负责供应所需布料。愿上资料对贵公司有所帮助。 谨祝生意兴隆，事事顺达。
改善服务
Thank you for your letter of January. I apologize for the delivery problems you had with us last month. I have had a meeting with our production and shipping managers to work out a better system for handling your account .We know we made a mistake on your last order . Although we replaced it for you. we want to make sure it does not happen again. We have devised the enclosed checklist to use for each of your future order. It includes your firm's particular specifications, packing requirements and marking instructions. I believe can service your company better and help you operations run more smoothly with this safeguard. Please contact us if there are any additional points you would like us to include.
感谢月日来信。对上月贵公司更换所需货品，唯恐类似事件再发生，本公司生产运输和出口部经理已商议制订更有效方法处理贵公司事务，并为此特别设计清单。 随信奉上该清单，供贵公司今后订货之用。当中包括特殊规格包装要求和樗说明等栏目，相信此举有助本公司提供更佳服务，促进双方合作。如欲增设任何栏目于该清单上，恳求惠示。
拒绝客户的要求
Thank you for your enquity of are always pleased to hear from a valued regret to say that we cannot agree to your request for technical information regarding our software security fact is,that most of our competitors also keep such information private and sincerely hope that this does not inconvenience you in any there is any other way in which we can help. do not hesitte to contact us again.
月日信收悉，谨此致谢。 来信要求本公司提供有关软件保密系统的技术资料，但鉴于同行向来视该等资料为机密文件，本公司亦不便透露，尚祈见谅。我真诚地希望这样不会对贵公司造成不便。如需本公司协助其他事宜，欢迎随时赐顾垂询。 祝业务蒸蒸日上!
应付难办的客户
We have been doing business together for a long time and we value our relationship of late, we have not been able to provide the kind of service we both want. The problem is that your purchasing department is changing orders after they have been placed. This has led to confusion and frustration for both of our companies. In several instances. you have returned goods that were originally ordered. To solve the problem , I propose that on receipt of an order, our sales staff contact you to verify it. If you decide on any changes, we will amend the order and fax you a copy so that you can check it. I trust this system will cut down on delays and errors, and allow our operations to run smoothly.
承蒙多年惠顾，本公司感激万分。然近来合作出现问题，令服务水准未能符合对方要求，本公司为此提忧不已。 贵公司采部发出定单后，再三更改内容;更有甚者，屡次退回订购之货品，导致了双方公司工作中的混乱和困惑。为避免问题日趋严重，特此在接到定单后，由本公司销售人员与贵公司复核。若需作出改支，本公司把定单修改后电传副本，供贵公司查核。 盼望上述办法经受减少延误，促进双方业务发展。
祝贺新公司成立
It has just come to our attention that you have lately opened your new European headquarters in Brussels. Congratulations on your bold venture. As you know , our companies have had a long business association in the UK. We look forward to collaborating with you in your European venture. Please let us know if we can be of any assistance to you. We will be delighted to help. We wish you the very best of luck and a prosperous future
非正式的预约要求
Could we meet some time this month to discuss the hypermarket proposal? We want to make decision by the beginning of next month. We would very much like to hear your thoughts before we make any definite plans. Could you choose a venue for the meeting? I can fly to London any time, Perhaps you would prefer Lyon or Paris? I leave it to you to choose. I look forward to seeing you again.
您好!未知能否于本月会面，商谈有关特大自助市场的建议呢?我们准备于下月初作出最后决定。在未订下明确计划之前，希望能咨询的意见。敢问能否选定会面地点?在伦敦巴黎或里昂商谈都可以，悉随尊便。 期待与您见面。
物色代理商
Our company manufactures a range of printing presses that are used successfully by companies in over countries. A product specification brochure is enclosed. We are considering expanding our products to new markets and we would appreciate you assistance. In particular , we would like to identify the best agents who are currently serving the printing industryin your region. We are looking for organizations which conduct their business in a truly professional manner. They must be fully conversant with thetechnical side of the printing industry and have a comprehensive understanding of all the features of the lines they represent. We would be very grateful if you could take a few moments to send us the names of three or four organizations that match our shall then contact them to explore the possibility of establishing a mutually acceptable business relationship. Thank you very much for your time and consideration in this matter.
本公司生产的一系列印刷机，获二十多个国家的公司采用。随函附上产品规格说明书，谨供参考。 现为该产品开拓新市场，希望得知贵地区从事印刷工业的代理商资料。如蒙贵公司协助，将不胜感激。如能拨冗寄来数个符合上述要求代理商商号，则感激不尽。本公司将与其联系，研究能否建立互惠互利折业务关系。 右蒙惠告，不胜感荷!
欢迎新代理商
I would like to welcome you to our organization. We are very pleased to have you on our ream. I know that you will be equally proud of our products. Our European sales Representative, Antoine Gerin , will be in touch with you at regular intervals. Please feel to call him any time you have a problem, If I can regular intervals. Please feel free to call him any time you have a problem. If I can ever be of service, please call me. I am planning a trip to France next month, and I am looking forward to meeting you. In the meantime, the best of luck with our product line.
欢迎加入本公司成为我们的一分子。相信您也会以本公司的产品为荣。欧洲销售代理安东尼・格林会定期与联络，遇有问题可与他商讨。若有其他需要，欢迎向我提出。 下月我将赴法国一游，期望能与您会面。谨祝产品销量节节上升。
要求约见
Would you be interested in stocking a radical new departure in laptop computers? I would very much like to brief you on this great innovation. Could we make an appointment? The machine is the same size as most laptops but comes with some totally new features. The retail price will undercut its nearest competitor by at least %.I shall be in the UK from September to October. If you would like to know more, just fax or telex me.
贵公司有没有考虑配置最新型号的手提电脑?本公司诚意推介该崭新产品，盼能预约时间作一介绍。 该电脑体积和同类电脑相仿，但配备多项先进功能。其零售价较同类产品便宜%以上。本人将于月日至月日逗留英国。如蒙拨冗了解该产品资料，烦请函复。
拒绝约见
Thank you for your letter of July regarding your new laptop computer. I regret to say that we cannot agree to your request for an appointment. We currently have the sole agency for another computer company, Under the terms of the contract , We are barred from stocking any other company's products. The sole agency comes under review in six months' time . Contact us then and we may be able to consider your new product.
月日有关新型号手提电脑函收悉。 本公司暂未能安排会面，深感歉意。现时正为另一家电脑公司提任独家代理，根据合约条款，不得销售别家电脑公司的产品。该代理权将于六个月后期满。届时烦请再作联系，共商贵产品代理事宜。
同意约见
Thank you for your letter of September. I note that you will bein the UK during the whole of November. We are quite interested by the fashion knitwear illustrated in yourcatalogue. As a fashion Chain. We might consider having some of our own designs manufactured in China. Please let me know when you would like to call on us. The week beginning November would suit me best. I look forward to meeting you and discussing this matter.
感谢月日的来信。欣闻阁下将于月逗留伦敦一个月，望到时能拨冗相会。本公司对贵公司商品目录中的针织时装深感兴趣。现正研究设计款式，在中国制造后寄本公司时装连锁店发售。 如能于月日或其后数天抽空来访，当感激不尽。 期待与您会面，商讨有关事宜。
Thank you for your letter of 26 January. I apologize for the delivery problems you had with us last month. To prevent the occurrence of these problems, I have had a meeting with our production and shipping managers to work out a better system for handling your orders. We have devised the enclosed checklist to be used for your future orders. It includes your firm_s particular specifications, packing requirements and marking instructions. Please contact us if there are any additional points you would like us to include.
感谢1月26日来信。非常抱歉上个月给你方造成的运输问题。唯恐类似事件再发生，本公司生产和运输部经理已商议制订更有效的方法处理贵公司事务，并为此特别设计清单。 随信奉上该清单，供贵公司今后订货之用。当中包括特殊规格、包装要求和市场说明等栏目，相信此举有助本公司提供更佳服务，促进双方合作。如欲增设任何栏目于该清单上，恳求惠示。
如何表达在涨价前订货
Thank you for your letter of October 10 for business copiers. We are now sending you our price-list and catalog of the newest types that are under production and we can supply at once from stock.
We want to notice you that prices of copier parts and components have gone up steadily since the second half of the year. Though we have tried hard to keep our quotations down, we are afraid the margin for keeping on going like this will not long. Therefore, we suggest that you will let us have your order before further rises in costs, which will lead to a raise in prices very soon unavoidably.
感谢贵方10月10日关于商用复印机的询函。现随函奉送本公司正在生产的、并有现货供应的最新型号的产品清单和价目表。
我方想告诉贵方，自下半年以来，复印机的零、部件价格一直不断增长。尽管我方尽量压低报价，但恐怕有此余地的时间不会太久。因此，建议贵方在零、部件再次涨价，并不可避免地引起成品涨价之前便向我方订货。
要求及时供货
We understand that you are the agent for the White Tiger ties. We enclose our order for 1000 dozens of the White Tiger ties. Please note that we need these goods rather urgently as Christmas is drawing near. If you could supply goods timely for seasons, we would make repeated orders, provided prices are reasonable. Payment for the enclosed order will be made on a draft at sight under our letter of credit opened in your favor on receipt of your confirmation that the goods are sent out, and can be delivered before 1, December, .
获悉贵公司为“白虎牌领带”的代理商。兹附上1000打白虎牌领带订单一份。
请注意，由于 圣诞节 在即，本公司急需这批货物。如果贵公司能够及时供应时令货品，而且价格公道，我方将继续订货。
此票订单之货款，待确认贵方已于12月1日前发货之后，本公司即向贵公司开出见票即付的 信用证 。
要求代理商报价
We have read in China Daily that you are the exclusive agent for Hi-Fi Corporation of Africa and Asia. Would you please send us price-lists and catalogues of all the Hi-Fi wireless products and terms of payment. Please advise if you would grant special terms for an annual trade over 1 million . dollars. A visit of your representative would be appreciated. Perhaps he could bring the newest samples of the 999 hand phone, an item of growing interest here.
我方从《中国日报》上获知，贵公司为高保真公司在非洲和亚洲的独家代理商。
请惠送该公司所有无线通讯产品的目录、价目表及付款条件，并请告知，如果每年交易额达100万美元以上，是否可获得特别条件。
敬请贵方派代表来与我们洽谈，并携带最新999型手机样品，该产品在此地销路看好。
询盘 并邀请访问
We had your enclosed drawings of 5 types of machines in your letter Feb. 2, . Would you please inform us by return of the price, discounts, terms of payment and the time when you can deliver them. If your quotations are suitable and the quality proves good, we’ll be pleased to invite your representative over for detailed discussion.
我方收到贵方2月2日函及随函所附有关5种机械的图纸。
请函报有关机械的价格、折扣、付款方式及最早的交货时间。
如果报价合理并能证明质量优秀，我方将邀请贵方的代表过来详谈。
如何索要产品目录
We get your name and address from your local Chamber of are an importer of plastic products and we would appreciate it if you would send us your catalogue in the new year.
我方从贵公司的商会获知你们的名称与地址。
本公司经营塑料制品的进口业务，希望能够得到贵公司明年的产品目录。
根据广告询价
Seeing your ad in“Family Life” we become interested in your silver wares of court styles. Please quote us for the supply of the items listed on the enclosed query form and give your prices . Shanghai. It would be appreciated if you include your earliest delivery date, terms of payment, and discounts for regular purchases.
我们看过贵公司登在《家庭生活》杂志上的广告，对你们的宫廷银器颇感兴趣。
请贵方按随函附表所列产品提供“.上海”报价，最好包括最快交货日期、付款条件及所能提供的定期购货折价。
承使馆推荐询价
We learn from the our Embassy that you are producing for export hand-made shoes and gloves in natural leather. There is a steady demand here for high-class goods of this type, especially in unique designs. Will you please send us your catalog, export prices and terms of payment, together with any samples you would like to let us examine.
从我国大使馆获悉贵公司制造并出口天然皮革材料的鞋类及手套。
我国有对此类高级产品稳定需求的市场，特别需要样式新颖的产品。请惠送贵公司的产品目录、出口价格、付款条件及所能提供的样品为荷。
按样品询价
We have a large demand for the supply of 50,000 meters brown serge, whose sample is enclosed to show you the shade and quality we require. Please send your samples corresponding to our samples with the most reasonable price . Singapore if you can supply within three months from now.
本公司需要5万公尺棕色斜纹布的大量供货。现随函附送我方所需货物的样品，以示其色调及品质。
若贵公司能在3个月内供货，请送供货样品，并提供新加坡港.最合理的报价。
按产品图片询盘
In your letter of December 3, 2000, we got your enclosed price list and catalogue, we found that one of your goods is to our satisfaction, so we are now post its picture back to you. Would you please inform us in detail its price, terms of payment and terms of shipment. We hope you would quote us the most reasonable price. As we have a large population here, if the goods are sold well, we are sure to place regular orders with you.
收到贵方2000年12月3日函及所附价目单和产品目录。我方看中其中的一种产品，现将其图片寄还。
请祥报该产品的价格、付款方式及装运条件。希望得到贵方最合理的报价。我国人口众多，如果销路好，我方一定会成为贵方的稳定订户。
外贸函电--通知及确认篇 外贸函电最常用的内容：建立业务关系、询盘、发盘、回复、销售合同、包装、保险、赔偿、仲裁等。接下来为大家整理了外贸函电--通知及确认篇。希望对你有帮助哦！ 1. Dear Mr/Ms, As our teleph one n egotiati on this morning was very brief and proceeded so smoothly, I thought it might be advisable to summarize the agreeme nt: I offered US$56/kg CIF EMP You asked for US$60 I cou ntered US$58/kg You accepted the figure I look forward to sig ning the con tract whe n we meet n ext week. Y ours faithfully 尊敬的先生/小姐 今天上午我们的电话协商简短而融洽，我想简单总结一下协议： 我报价为：US$56/kg CIF EMP，你还价为US$60，我让价为 US$58/kg 你同意这个价格。下周见面时我期待能签定合同。
你诚挚的 Back to Top 2. Dear Mr/Ms, We have today received with tha nks in formati on concerning transactions on the New York Wheat Exchange which will be made full use of by our research departme nt. We look forward to further cooperati on with you. Y ours faithfully 尊敬的先生/小姐 我们今天收到了有关纽约小麦交易所的业务信息，非常感谢，我们的研究部门将充分利用这些信息。 期待与你进一步合作。 你诚挚的 Back to Top 确认达成的协议Con firmi ng agreeme nts reached 3. Dear Mr. / Ms, Last Friday, when we were discussing the problems of defective contain ers. You suggested that I simply mail you a report each mon th on the nu mber of retur n by customers rather tha n send the defective containers to you. I pla n to put this in to effect at on ce. But, I first want to make sure
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