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询盘 并邀请访问
we had your enclosed drawings of 5 types of machines in your letter feb. 2, . would you please inform us by return of the price, discounts, terms of payment and the time when you can deliver them. if your quotations are suitable and the quality proves good, we’ll be pleased to invite your representative over for detailed discussion.
我方收到贵方2月2日函及随函所附有关5种机械的图纸。
请函报有关机械的价格、折扣、付款方式及最早的交货时间。
如果报价合理并能证明质量优秀，我方将邀请贵方的代表过来详谈。
如何索要产品目录
we get your name and address from your local chamber of are an importer of plastic products and we would appreciate it if you would send us your catalogue in the new year.
我方从贵公司的商会获知你们的名称与地址。
本公司经营塑料制品的进口业务，希望能够得到贵公司明年的产品目录。
按产品图片询盘
in your letter of december 3, 2000, we got your enclosed price list and catalogue, we found that one of your goods is to our satisfaction, so we are now post its picture back to you. would you please inform us in detail its price, terms of payment and terms of shipment. we hope you would quote us the most reasonable price. as we have a large population here, if the goods are sold well, we are sure to place regular orders with you.
收到贵方月3日函及所附价目单和产品目录。我方看中其中的一种产品，现将其图片寄还。
请祥报该产品的价格、付款方式及装运条件。希望得到贵方最合理的报价。我国人口众多，如果销路好，我方一定会成为
同意修改付款条件
Dear Sir or Madam:
We thank you for your letter dated 6 June and are pleased to acknowledge your order No. 463 of the same date for ceramic tiles.
The modified terms of payment you propose are quite acceptable and a telex has been dispatched to you to this effect.
All the items in your order can be supplied from stock and will be packed and shipped immediately upon the remittance by telegraphic transfer being received.
The following documents will be air mailed to you immediately after shipment is made:
1. Bill of lading in duplicate
2. Invoice, FOB Shanghai in triplicate
3. Guarantee of quality
We will, of course, notify you by telex as soon as your order is shipped.
You can rely on us to give prompt attention to this and any future orders you may place with us.
Yours sincerely,
Hillary
就要求以承兑交单付款作答复
Thank you for your request for a trial delivery of ceramic resistors but regret to say that we cannot agree to your proposal.
As an exception, the best we can do for the trial delivery is to offer you direct payment at sight terms.
If you accept our proposal, you run very little risk, since our brand products are well known for the quality, attractive design and reasonable price. Our lines sell very well all over the world and have done so for the last 30 years. We do not think you will have any difficulty in achieving a satisfactory performance with this item.
If you find our proposal acceptable, please let us know and we can then expedite the transaction.
要求开立信用状
This is in regards to your order for 5,000widgets and our sales confirmation No. 341. We would like to remind you that the delivery date is approaching and we have not yet received the covering letter of credit.
We would be grateful if you would expedite the establishment of the L/C so that we can ship the order on time. In order to avoid any further delay, please make sure that the L/C instructions are in precise accordance with the terms of the contract.
We look forward to receiving your response at an early date.
修改信用状
Your letter of credit issued by the Royal Bank of Canada has arrived.
Upon further examination, we have found that transshipment and partial shipment are not allowed.
As direct sailings to Portugal are infrequent, we have to transshipment may be necessary. With regard to partial shipment, it would speed matters up if we have in stock instead of waiting for the whole shipment to be completed.
With this in mind, I send you a letter today asking for the letter of credit to be amended to read “part shipment and transshipment allowed”.
I trust this amendment will meet your approval and you will send e-mail to us that effect without delay.
延长信用状期限
Thank you for your letter of credit covering your order for 10,000 widgets.
We regret to say that, owing to a delay on the part of our suppliers, we will not be able to get the shipment ready before the end of this month. We faxed you earlier today to that effect.
We expect that the consignment will be ready for shipment in the early part of August. We are arranging to ship it on the Great Wall-sailing from Shanghai on 7 August.
We are looking forward to receiving your faxed extension to the letter of credit so that we can effect shipment of the goods.
We send our sincere apologies for the delay and trust that it will not inconvenience you.
请示提供信用资料
Thank you for you interest in our products. We hope the samples we sent you on 5 February were up to your expectations.
We would like to sort out the credit formalities as soon as possible possible so that we can begin trading. Could you provide us that we can begin trading. Could you provide us with the requisite financial information so that we can open your new account immediately?
Please include a recent financial statement, the name of your bank and references,together with any other relevant credit details. The information you provide will, of course, be held in the strictest confidence.
We look forward to a long and prosperous relationship with your company.
拒绝赊销
Thank you for your order No. 6565 dated 1 July for 100widgets.
I regret to say that our records show that we do not have sufficient letter of credit. We can fulfill your order only upon the receipt of a confirmed, irrevocable letter of credit.
We are sorry for the delay and await your instructions.
We had your enclosed drawings of 5 types of machines in your letter Feb. 2, . Would you please inform us by return of the price, discounts, terms of payment and the time when you can deliver them. If your quotations are suitable and the quality proves good, we’ll be pleased to invite your representative over for detailed discussion.
We get your name and address from your local Chamber of are an importer of plastic products and we would appreciate it if you would send us your catalogue in the new year.
根据广告询价
Seeing your ad in“Family Life” we become interested in your silver wares of court styles. Please quote us for the supply of the items listed on the enclosed query form and give your prices . Shanghai. It would be appreciated if you include your earliest delivery date, terms of payment, and discounts for regular purchases.
我们看过贵公司登在《家庭生活》杂志上的广告，对你们的宫廷银器颇感兴趣。
请贵方按随函附表所列产品提供“.上海”报价，最好包括最快交货日期、付款条件及所能提供的定期购货折价。
承使馆推荐询价
We learn from the our Embassy that you are producing for export hand-made shoes and gloves in natural leather. There is a steady demand here for high-class goods of this type, especially in unique designs. Will you please send us your catalog, export prices and terms of payment, together with any samples you would like to let us examine.
从我国大使馆获悉贵公司制造并出口天然皮革材料的鞋类及手套。
我国有对此类高级产品稳定需求的市场，特别需要样式新颖的产品。请惠送贵公司的产品目录、出口价格、付款条件及所能提供的样品为荷。
按样品询价
We have a large demand for the supply of 50,000 meters brown serge, whose sample is enclosed to show you the shade and quality we require. Please send your samples corresponding to our samples with the most reasonable price . Singapore if you can supply within three months from now.
本公司需要5万公尺棕色斜纹布的大量供货。现随函附送我方所需货物的样品，以示其色调及品质。
若贵公司能在3个月内供货，请送供货样品，并提供新加坡港.最合理的报价。
In your letter of December 3, 2000, we got your enclosed price list and catalogue, we found that one of your goods is to our satisfaction, so we are now post its picture back to you. Would you please inform us in detail its price, terms of payment and terms of shipment. We hope you would quote us the most reasonable price. As we have a large population here, if the goods are sold well, we are sure to place regular orders with you.
收到贵方2000年12月3日函及所附价目单和产品目录。我方看中其中的一种产品，现将其图片寄还。
请祥报该产品的价格、付款方式及装运条件。希望得到贵方最合理的报价。我国人口众多，如果销路好，我方一定会成为贵方的稳定订户。
Dear Sirs,
We have duly received your S/C in duplicate. Enclosed please find the duplicate with our counter-signature. Thanks to mutual efforts, we were able to put the deal through.
The relative L/C has been establish in your favor. It will reach you in due course.
Regarding further quantities required, we hope you will see your way dear to make us on offer. As an indication, we are prepared to order another 50 tons. Yours Faithfully Chapter Seven
十一月十二日来函收到获悉你方有意在贵国推销我们的自行车。对此我们非常感兴趣。 We have acknowledged your letter of November 12 and noted your intention of pushing the sale of our bicycle in your country. We are fully interested in it. 对你方为推销自行车所做的努力我们甚为感激。
We appreciate your efforts to help sell our bicycles very much.
但对你方要求以见票后六十天承兑交单方式付款一事我们歉难考虑。
However, we regret that we are unable to consider your request for payment by D/A 60 days' sight.
我们的通常做法是要求即期信用证付款。
Our usual practice is to ask for sight L/C.
为了促进我方自行车在贵方市场上的销售我方准备接受即期付款交单方式以示特别照顾。希望你方能接受上述付款条件并盼早日收到回音。
However, in order to promote the sale of our bicycles in your market, we are prepared
to accept payment by D/P at sight as a precedent. We hope that the above payment terms will be acceptable to you and look forward to hearing from you soon. Chapter Eight
敬启者；
我们从阿里巴巴得知贵公司的名称。
我们公司是一个专营纺织品的大规模的公司，在世界市场上享有良好的声誉。现在，我方公司将会每月为贵公司能提供新的设计。
我方公司将写信与贵公司建立直接的业务关系。
如果贵公司想要下订单，请告知，如按贵公司的有需要我们将很乐意求提供我们的.设计样本册，为了更好的准备货物如有现货订单，我方在收到你方订单之后三天之内装运。
我们期待你的回复。
敬上，
范文二：
Dear Sirs;
The Bbank of Cchina Shanghai Branch has informed us that your company is a large importer of textiles products. We have the pleasure of introducing ourselves to you ,our company is as a local
the largest textile manufactures in our area. Enclosed please find varies pictures of a variety of our quality textiles picture products.
Besides, we are desirous of the details of your requirement, so as to provide better service.
1 Your specialized in market/
2 Categories of your specialized products
We are looking forward to establishing long-term business relations.
Best regards
范文三：
March 7,
Dear sirs,
We have your name from Messrs. Smith Co.
Our company is a large leading cooperation specializing in textiles items. We have been engaged in this line for 20 years, ()and have business relations with many countries in Southeast Asia.
We are writing you to enter into direct business relations with you. We hope you can send us the latest product catalog and pricelist.
We are looking forward to your inquiry.
Yours Sincerely,
Jone Smith
Manager of Import Department
范文四：
Thank for your letter of March 7th, informing us of your interest in our product. We look forward to establishing positive business relationship with your corporation.
We are mainly dealing in the export of Chinese light industrial products. We are convinced that our joint business efforts will be to our mutual benefits.
As requested, a booklet including a general introduction of our latest product catalog together with our samples. Should you require any further information, please do not hesitate to let us know.
Yours faithfully,
1. general inquiry 一般询盘
2. specific inquiry 具体询盘
3. dealer 商人
4. quotation 报价
5. sales department 销售部
6. purchase 购买
7. enquiry 询价
8. quote 开价
9. sample 样品
10. a long-term contractt 长期合同
11. discount 折扣
12. grant 批准
13. to make an inquiry for sth 对某物询价
14. to keep the inquiry on file 把询价记录在卷
15. to inquiry for sth 对某物询价
16. to inquiry about sth 询问某事
17. process 加工
18. guarantee, guarantor 保证, 保证人
19. delivery 交货
20. port of delivery 交货港
21. time of delivery 交货期
22. prompt delivery 即期交货
23. to effect delivery 办理交货
24. to make delivery 办理交货
25. to postpone delivery 推迟交货
外贸英语之报盘还盘
We have the offer ready for you.
我们已经为你准备好报盘了。
I come to hear about your offer for fertilizers.
我来听听你们有关化肥的报盘。
Please make us a cable offer.
请来电报盘。
Please make an offer for the bamboo shoots of the quality as that in the last contract.
请把上次合同中订的那种质量的竹笋向我们报个价。
We are in a position to offer tea from stock.
我们现在可以报茶叶现货。
We'll try our best to get a bid from the buyers.
我们一定尽力获得买主的递价。
We'll let you have the official offer next Monday.
下星期就给您正式报盘。
I'm waiting for your offer.
我正等您的报价。
We can offer you a quotation based upon the international market.
我们可以按国际市场价格给您报价。
We have accepted your firm offer.
我们已收到了你们报的实盘。
We offer firm for reply 11 . tomorrow.
我们报实盘，以明天上午11点答复为有效。
We'll let you have our firm offer next Sunday.
下星期天我们就向你们发实盘。
We're willing to make you a firm offer at this price.
我们愿意以此价格为你报实盘。
Could you offer us . prices.
能想我们报离岸价格吗?
All your prices are on . basis.
你们所有价格都是成本加运费保险费价格。
Can you make an offer, C & F London, at your earliest convenience?
您能尽快报一个伦敦港成本加运费价格吗?
I'd like to have your lowest quotations, . Vancouver.
请报温哥华到岸价的最低价格。
Please make us a cable offer for 5 metric tons of walnut.
请电报5吨核桃仁的价格。
Our offer is RMB300 per set of tape-recorder, . Tianjin.
我们的报价是每台收录机300元人民币，天津离岸价。
We quote this article at $250 per M/T C&F.
我们报成本加运费价每吨250美圆。
Words and Phrases
offer 报盘，报价
to offer for 对...报价
to make an offer for 对...报盘(报价)
firm offer 实盘
non-firm offer 虚盘
to forward an offer (or to send an offer) 寄送报盘
to get an offer(or to obtain an offer) 获得...报盘
to cable an offer (or to telegraph an offer) 电报(进行)报价
offer and acceptance by post 通过邮政报价及接受
to accept an offer 接受报盘
to entertain an offer 考虑报盘
to give an offer 给...报盘
to submit an offer 提交报盘
official offer 正式报价(报盘)
代理Agencies
The chamber of Commerce
Casilla 593 Lima 100. Avenida Gregorio Escobedo 398.
Jesus Maria, Lima 11 Tel： (51-1) 4630000 Fax： (51-1) 46300001
3rd September 200#
Mr. Sun Xingwang
President & CEO
Huating Electrial Appliance PLC.
1112 Nanjing Road
Shanghai 40
China
Dear Mr. Sun：
We thank you for your letter of the 23rd August requesting addresses of possible agents for your products.
On the attached list we have given names and addresses of three firms who in our opinion would be able to provide you with the required services, and would be interested in your proposition.
Very truly yours.
Oscar Olender
Executive Chairman
Attachment
外贸英语：报盘和还盘 Offer(2)
My offer was based on reasonable profit, not on wild speculations.
我的报价以合理利润为依据，不是漫天要价。
We have received offers recently, most of which are below 100 . dollars.
我们最近的报价大多数都在100美圆以下。
Moreover, We've kept the price close to the costs of production.
再说，这已经把价格压到生产费用的边缘了。
I think the price we offered you last week is the best one.
相信我上周的报价是最好的`。
No other buyers have bid higher than this price.
没有别的买主的出价高于此价。
The price you offered is above previous prices.
你方报价高于上次。
It was a higher price than we offered to other suppliers.
此价格比我们给其他供货人的出价要高。
We can't accept your offer unless the price is reduced by 5%.
除非你们减价5%，否则我们无法接受报盘。
I'm afraid I don't find your price competitive at all.
我看你们的报价毫无任何竞争性。
Let me make you a special offer.
好吧，我给你一个特别优惠价。
We'll give you the preference of our offer.
我们将优先向你们报盘。
I should have thought my offer was reasonable.
我本以为我的报价是合理的。
You'll see that our offer compares favorably with the quotations you can get elsewhere.
你会发现我们的报价比别处要便宜。
This offer is based on an expanding market and is competitive.
此报盘着眼于扩大销路而且很有竞争性。
Words&
外贸函电的规范与否直接影响到客户对公司的印象，对于外贸人员来说，每天写外贸函电，回复函电。你的函电是否规范呢? 把直接的函电于下文对照看看。。。
说明涨价原因
Enclosed is our new price list which will come into effect the end of this month. You will see that we have increased our prices on most models. We have, however, refrained from doing so on some models of which we hold large stocks. The explanation for our increased prices stems from the fact that we are now paying 10% more for our raw materials than we were paying last year, along with some of our subcontractors having raised their prices as much as 15%.
As you know, we take great pride in our product an dare proud of the reputation for quality and dependability we have built over 15years. We will not compromise that reputation because of raising costs. We have, therefore, decided to raise the price of some of our products.
We hope you will understand our position and look forward to your cooperation.
With best regards,
说服买家涨价之前下单
This is regarding our quotation dated 2 November, and our mail offer dated 8 November concerning the supply of widgets(小机具).We are prepared to keep our offer open until the end of this month.
For your information, the market is firm and growing. There is very little likelihood of any significant change in the visible future. As this product is in great demand and the supply is limited, to secure your order, we would recommend that you accept this offer without delay.
对价格作出让步
Thank you for your mail. We are disappointed to hear that our price for your required product is too high for your acceptance. You mentioned that Japanese goods are being offered to you at a price approximately 8% lower than our quote.
We accept your position, but we are of the opinion that the quality of the other makes does not measure up to that of our products. Although we are keen to do business with you, we regret that we cannot accept your counter offer.
We do want to try and work with you, and meet your request, but the best we can do is to reduce our previous quotation by 3%.We hope that this will meet your approval.
We look forward to hearing from you.
答复在30日有效期的信用状付款的建议
Thank you for your order of 500b/w TV sets by your letter dated 17 July.
We have considered your proposal to pay by a 30-day letter of credit. We do not usually accept time credit; however, in view of our long and mutually beneficial relationship, we are willing to make an exception this time.
I must stress that this departure from our usual practice relates to this transaction only. This one-time accommodation does not set a precedent for future transactions.
I am enclosing our sales contract covering the order. I would be grateful if you would follow the usual procedure.
答复直接付款的要求
Thank you for your letter dated 2 October requesting payment against documents for contracts and 483.
We are pleased to say that we agree to your request. We wish, however, to make it clear that in our future transactions, involved for each transaction is less than US$5,000 or the equivalent in Renminbi. Should the amount exceed that figure, payment by letter of credit will be required.
We would like to say that this exception is allowed only in light of our long and mutually beneficial association.
以下为外贸平台中的常用英语词汇：
(1)贵函
Your letter; Your favour; your esteemed letter; Your esteemed favour; Your valued letter; Your valued favour;Your note; Your communication; Your greatly esteemed letter; Your very friendly note; Your friendly advice; Yours.
(2)本信,本函
Our (my) letter; Our (my) respects; Ours (mine); This letter; these lines; The present.
(3)前函
The last letter; The last mail; The last post; the last communication; The last respects(自己的信); The last favour(来信)
(4)次函
The next letter; The next mail; The next communication; The letter following; the following.
(5)贵函发出日期
Your letter of (the) 5th May; Your favour dated (the) 5th June; Yours of the 3rd July; Yours under date (of) the 5th July; Your letter bearing date 5th July; Your favour of even date(AE); Your letter of yesterday; Your favour of yesterday''s date; Your letter dated yesterday.
(6)贵方来电、电传及传真
Your telegram; Your wire; Your cablegram(从国外); Your coded wire(密码电报); Your code message; Your cipher telegram; Your wireless telegram; Your TELEX; Your Fax.
(7)贵方电话
Your telephone message; Your phone message; Your telephonic communication; Your telephone call; Your ring.
(8)通知
(Noun) Advice; Notice; Information; Notification; Communication; A report; News; Intelligence; Message. (Verb)(通知,告知)To communicate (a fact) to; To report (a fact) to...on; To apprise (a person) of; To let (a person) know; To acquaint (a person) with; To intimate (a fact) to; To send word; to send a message; To mail a notice; to write (a person) information; To give notice(预告); To break a news to(通知坏消息); To announce(宣布).
(9)回信
(Noun) An answer; A reply; A response. (Verb) To answer; To reply; To give a reply; To give one''s answer; To make an answer; To send an answer; To write in reply; To answer one''s letter. (特此回信)Reply to; Answering to; In answer to; In reply to; In response to. (等候回信)To await an answer; To wait for an answer. (收到回信)To get an answer; To favour one with an answer; To get a letter answered.
(10)收讫,收到
(Noun) Receipt(收到); A receipt(收据); A receiver(领取人,取款人); A recipient(收款人) (Verb) To receive; To be in receipt of; To be to (at) hand; To come to hand; To be in possesion of; To be favoured with; To get; To have; To have before (a person); To make out a receipt(开出收据); To acknowledge receipt(告知收讫).
(11)确认
To confirm; Confirming; Confirmation; In Confirmation of(为确认...,为证实...); A letter of confirmation(确认函或确认书)
(12)高兴,愉快,欣慰
To have the pleasure to do; To have the pleasure of doing; To have pleasure to do; to have pleasure in (of) doing; To take (a) pleasure in doing (something); To take pleasure in doing (something); To be pleased to (with)(by); to be delighted at (in)(with); To be glad to (of)(about); To be rejoiced in (at).
Dear xxx，
We are very honored to receive your invitation to call on your company on Wednesday afternoon, September 1st, 20xx. Please accept our sincere thanks.
During the visit, We had a preliminary and necessary communication on the basic items and related information of mutual cooperation . We now have a better understanding of your needs and will soon submit another proposal for your approval. We expect to have it ready by xxx Again, thank you for the pleasant visit.
xxx
Dear sirs:
Thanks for your visit to our company,i hope our administrative model and product's quality level have impressed you.
In (此處替換成你公司所在城市),it is still hot these days,but it does not
prevent your comming here,we were touched deeply and appreciated for your efforts and believe that our joint efforts could lead to a fruitful your visit would be a hopeful start.
In fact,since 20xx,our company proceeded to extend business on European and American products gained glory by its quality and our prompt and considerate ,we hope we could serve you similarly to gain benefits for both of us.
Action speaks louder than speak,we are looking forward to our in-deapth cooperation,we believe that our establishing relation will be lead to a bright and hopeful future. again,thanks for your visit and any question or further information about us,pls do not hesitate to contact with us,for your convenience,following is our contact methods:
此处写你联系方式
looking forward to your prompt reply ,thank you .
yours faithfully,
enquiry n. 询盘，询购
offer . 报价，报盘
order . 订购，订单
complicate v. 使复杂化
to ask for 请求 ;要价
to be liable to 易于---的
to put aside 放在一边
facsimile (fax) . 传真，发传真
E-commerce 电子商务
pompous a. 浮夸的
beg to acknowledge receipt of 承认受到
inst. (=this month)本月
clear ones account 结帐
as a result 所以
trace v. 跟踪，查询
in connection with 与――――有关
indebtedness n.负债
balance n. 收付差额，余额
illustrated catalog 附有插图的目录
if possible 如有可能
time of delivery 交货期
delivery n.交货
firm n.公司，商号
standing n. 信誉
reliability n.可靠
approach vt.与----联系
enter into business relations with 与----建立业务关系
catalog n.(商品目录)
pamphlet n.小册子
for your reference 供你参考
in the meantime 与此同时
transaction n.交易
1. counter offer 还盘
2. enjoy great popularity 享有盛誉
3. ready seller; quick seller; quick-selling product 畅销品
4. conclude business with sb. 与某人达成交易
5. close business, close a deal , close a transaction, close a bargain 达成交易
6. trade terms 贸易条件
7. trade agreement 贸易协定
8. trade fair 交易会
9. trade mark 商标
10. foreign trade对外贸易
11 trade in sth 经营某物
12. trade with sb.与某人交易
13. favourable price 优惠价格
14. favourable terms 优惠条件
15. quotation 行情
16. discount quotation 贴现行情
17. exchange rate quotation外汇行情
18. commission 佣金
19. a commission of....%; ....% commission.百分之几佣金
20. your ..% commission你的百分之几佣金
21. The above price includes your commission of 2%.上述价格包括你方2%佣金.
22. general practice 惯例
23. accept an order 接受订单
24. cancel an order 撤消订单
25. confirm an order 确认订单
26. execute an order 履行订单
27. a back order 尚未执行的订单
28. a fresh order 新订单
29. a repeat order 续订订单
Forward Bicycle Co. Ltd
987 Jiangnan Road, Kunshan, Jiangsu, China
Tel： (0520) 500000 Fax ： (0520) 500001 Zip Code： 215300
February 1, 199#
Gulf Commercial Center
P. O. Box 376
Abu Dhabi
U. A. E
Attention ： Mr. Y. Mohammed
The 12,000 cycles you ordered will be ready for dispatch by 17th December. Since you require them for onward shipment to Bahrain, Kuwait, Oman and Qatar, we are arranging for them to be packed in seaworthy containers.
Each bicycle is enclosed in a corrugated cardboard pack, and 20 are banned together and wrapped in sheet plastic. A container holds 240 cycles; the whole cargo would therefore comprise 50 containers, each weighing 8 tons. Dispatch can be made from our works by rail to be forwarded from Shanghai harbour. The freight charges from works to Shanghai are US$80 per container, totally US$ for this cnsignment, excluding container hire, which will be charged to your account.
Please let us have your delivery instruction.
Kang Zhuang
General Manager
外贸英语：报盘和还盘offer(1)
我们已经为你准备好报盘了，
请把上次合同中订的那种质量的竹笋向我们报个价，
我们一定尽力获得买主的.递价。
回复 询盘 告知无货
Referring to your letter of 5 June, we very much regret that we are unable to make you an offer for the goods you demand. The reason is that the product you need has been out of stock. What’s more our manufacturers have declined orders because of shortage of raw materials.
We shall, however, file your inquiry and cable you our offers as soon as we have got supplies.
我方收到贵公司6月5日来函，但非常遗憾，我方无法对贵方所需产品报盘。其原因是，此货品在我处已经脱销。而且，由于原料短缺，生产厂家已经拒绝了我方订单。
我方已将贵方询函备案，一经有货，我方将以电报报盘。
回复 询盘 ，量大折价
We are pleased to receive your letter of 5 July and enclose our catalogue and price list. Also by separate post we are sending you the samples of our products. Our catalogue contains items and their specifications of our supplies. Through comparing our prices with those of other suppliers, you will appreciate the moderate prices of ours. For a total purchase of not less than 100,000 and not more than 200,000 American dollars, we would allow a discount of 10% and for a purchase larger than 200,000 American dollars, we would allow a 20% special discount.
很高兴收到贵公司7月5日来函。现寄上产品目录与价目表。同时另封寄去样品，请查收。
所寄产品目录包括本公司产品的品名、规格。与其他厂商的价格比较，我方的报价定会使贵方满意。
凡总定购量超过100,000美元但不足200,000美元者，我方将给予10%的折扣;凡总定购量超过200,000美元者，我方将给予20%的折扣。
如何追问买方意见
In reply to your inquiry we sent you on May 25 a copy of illustrated catalog of our electric products. As we have not heard from you since, we would like to ask whether you have had received our reply and what opinion you have on our products. We are always ready to serve you and should be grateful for your reply.
在5月25日我方对贵方询函的回函中，已寄去本公司电器产品的附图目录。因迄今尚未接到贵方的消息，特致函询问，贵方是否已收到我方回函，并征求贵方对本公司产品的意见。我方随时愿意效劳，若承蒙贵方惠赐回函，当不胜感激。
如何询问参展条件
From yesterday’s Morning Paper we have learned that you are now taking applications from exhibitors for the 2000 Canton Fair. We hope you would send us a copy of detailed conditions for application, such as size of each booth, fees for rent, and time schedule for moving in, etc., as well as the time limit for application.
从昨天《晨报》上获悉，贵单位正在征集“20 广交会 ”的参展申请。希望贵方能将展位大孝租用展位价格、进场时间、最迟申请日期等详细情况通知我方。
外贸函电:股东去世
由于我的朋友及合伙人T.去世, 我公司宣告解散。此后公司仅在清帐的短期内存在。
In consequence of the death of Mr. T., my much valued friend and partner, our late firm is dissolved, and the name will be continued so long as may be necessary for the liquidation of its affairs.
我的重要合伙人T.先生最近去世, 其股份由我接受并接办公司业务。特此奉达。
I respectfully inform you that, on account of the recent death of my much esteemed partner, Mr. T., I have acquired the business by purchasing my partner's shares in it.
我们沉痛地奉告, 我公司合伙人O.先生于5月5日逝世。
It is with deep regret that we have to inform you of the recent death of our parner, Mr. O., which occurred on the 5th May.
外贸函电:付予代理权
兹通知, 过去中任我公司代理的Y.先生今后将为本公司业务担任签名责任。
We inform you that Mr. Y., who has held our procuration for the last fifteen years, will in future sign for the firm.
谨此告知, 我公司授权在此服务多年的M.先生以代理签名事宜。
We have to intimate to you that we have authorized Mr. M., who has been with us for many years, to sign for our firm per procuration.
兹授予Y.先生代理我公司签名权, 其签名如下。
I have granted power of procuration to my chief clerk, Mr. Y., whose signature is appended below.
我的签名如下, 同时寄上将行使签名权的G.先生的签名, 请惠察。
I refer you to my signature at foot, also to that of Mr. G., who will sign per procuration.
一.要求代理商报价
We have read in China Daily that you are the exclusive agent for Hi-Fi Corporation of Africa and Asia. Would you please send us price-lists and catalogues of all the Hi-Fi wireless products and terms of payment. Please advise if you would grant special terms for an annual trade over 1 million . dollars. A visit of your representative would be appreciated. Perhaps he could bring the newest samples of the 999 hand phone, an item of growing interest here.
我方从《中国日报》上获知，贵公司为高保真公司在非洲和亚洲的独家代理商。
请惠送该公司所有无线通讯产品的目录、价目表及付款条件，并请告知，如果每年交易额达100万美元以上，是否可获得特别条件。
敬请贵方派代表来与我们洽谈，并携带最新999型手机样品，该产品在此地销路看好。
二.回复询盘，量大折价
三.询盘并邀请访问
四.承使馆推荐询价
五.按产品图片询盘
六.根据广告询价
兹高兴地确认按照下列条款买进你方29 英寸东芝彩色电视机 台:
2000台29英寸东芝彩色电视机,大连成本、保险家运费价每台美元,木箱装,每箱装 四台。收到信用证一周内从横滨运至大连。
请特别注意货物的包装以免货物在运输途中受损。
我们现在正在洽办开信用证在接到你方确认书后即可开出以你方为受益人的.信用证。
谨上，
20XX年8月20日
We hereby confirm with pleasure that we would like to import 2000 sets 29” TOSHIBA brand color TV in accordance with the following terms:
2000 Sets 29” TOSHIBA brand color TV, US$...Per set CIF DALIAN. Packed in Wooden Case. Four sets in each case. After receiving the L/C within one week, we will transport the goods from YOKOHAMA to DALIAN.
Yours Faithfully
说明价格调整原因
I enclose our new price list , which will come into effect ,from the end of this month. You will see that we have increased our prices on most models. We have ,however , refrained from doing so on some models of which we hold large stocks. We feel we should explain why we have increased our prices. We are paying % more for our raw materials than we were paying last year. Some of our subcontrac tors have raised their by as much as %. As you know , we take great pride in our machines and are jealous of the reputation for quality and dependability which we have achieved over the last years. We will not compromise that reputation because of rising costs. We hope, therefore decided to raise the price of some of our machines. We hope you will understand our position and look forward to your orders.
现谨附上本公司新价格表，新价格将于本月底生效。除了存货充裕的商品外，其余大部分货品均已调升价格。是次调整原因是原材料价格升幅上涨%□，一些承包商的价格调升到%。 过去年，本公司生产的机器品质优良性能可靠。今为确保产品质量，唯有稍为调整价格。上述情况，还望考虑。愿能与贵公司保持紧密合作。
回复感谢信
We greatly appreciate your letter describing the assistance you received in solving your air-conditioning problems. We are now in our fifty year of operation, and we receive many letters like your indicating a high level of customer satisfaction with our installation. We are pleased that our technical staff assisted you so capably. We would like you to know that it you need to contact us at any time in the future. Our engineers will be equally responsive to your request for assistance. If we can be of service to you again, please let us know. Thank you again for your very kind letter.
承蒙来信赞扬本公司提供的空调维修工程服务，欣喜不已。五年前开业至今，屡获客户来函嘉奖，本公司荣幸之至。欣悉贵公司识技术人员的服务，他日苛有任何需要，亦请与本公司联络，本公司定当提供优秀技师，竭诚效劳。在此谨再衷心感谢贵公司的赞赏，并请继续保持联络。
请客户征询其它公司
Thank you for your enquiry of May concerning silk blouses. We regret to say that we do not manufacture clothing to your own designs to the highest European standards: Swan Textiles corporation The industrial zone Shekou We supply the factor with all their silk materials, I enclose a swatch of our stock materials for your examination. Should you desire any of these samples made up into finished products , we can supply the swan factory with them. We hope that this will be of help to you and wish you every success in your business dealings.
谢谢月月日来函查询关于纡绸罩衫的事宜。 本公司只生产纡绸布料，供应纺织品批发商和制造厂家，并没有制造成衣，因而未能接受贵公司订货，谨致万分歉意然而，本公司乐意推荐本地一家生产优质男装的工厂，相信可按贵公司设计的款式制造符合欧洲最高标准的服装：蛇口工业区天鹅纺织品公司。 该厂的丝绸布料全由本公司供应，随函了什样本以供查阅，如贵公司认为适合，本公司乐意负责供应所需布料。愿上资料对贵公司有所帮助。 谨祝生意兴隆，事事顺达。
改善服务
Thank you for your letter of January. I apologize for the delivery problems you had with us last month. I have had a meeting with our production and shipping managers to work out a better system for handling your account .We know we made a mistake on your last order . Although we replaced it for you. we want to make sure it does not happen again. We have devised the enclosed checklist to use for each of your future order. It includes your firm's particular specifications, packing requirements and marking instructions. I believe can service your company better and help you operations run more smoothly with this safeguard. Please contact us if there are any additional points you would like us to include.
感谢月日来信。对上月贵公司更换所需货品，唯恐类似事件再发生，本公司生产运输和出口部经理已商议制订更有效方法处理贵公司事务，并为此特别设计清单。 随信奉上该清单，供贵公司今后订货之用。当中包括特殊规格包装要求和樗说明等栏目，相信此举有助本公司提供更佳服务，促进双方合作。如欲增设任何栏目于该清单上，恳求惠示。
拒绝客户的要求
Thank you for your enquity of are always pleased to hear from a valued regret to say that we cannot agree to your request for technical information regarding our software security fact is,that most of our competitors also keep such information private and sincerely hope that this does not inconvenience you in any there is any other way in which we can help. do not hesitte to contact us again.
月日信收悉，谨此致谢。 来信要求本公司提供有关软件保密系统的技术资料，但鉴于同行向来视该等资料为机密文件，本公司亦不便透露，尚祈见谅。我真诚地希望这样不会对贵公司造成不便。如需本公司协助其他事宜，欢迎随时赐顾垂询。 祝业务蒸蒸日上!
应付难办的客户
We have been doing business together for a long time and we value our relationship of late, we have not been able to provide the kind of service we both want. The problem is that your purchasing department is changing orders after they have been placed. This has led to confusion and frustration for both of our companies. In several instances. you have returned goods that were originally ordered. To solve the problem , I propose that on receipt of an order, our sales staff contact you to verify it. If you decide on any changes, we will amend the order and fax you a copy so that you can check it. I trust this system will cut down on delays and errors, and allow our operations to run smoothly.
承蒙多年惠顾，本公司感激万分。然近来合作出现问题，令服务水准未能符合对方要求，本公司为此提忧不已。 贵公司采部发出定单后，再三更改内容;更有甚者，屡次退回订购之货品，导致了双方公司工作中的混乱和困惑。为避免问题日趋严重，特此在接到定单后，由本公司销售人员与贵公司复核。若需作出改支，本公司把定单修改后电传副本，供贵公司查核。 盼望上述办法经受减少延误，促进双方业务发展。
祝贺新公司成立
It has just come to our attention that you have lately opened your new European headquarters in Brussels. Congratulations on your bold venture. As you know , our companies have had a long business association in the UK. We look forward to collaborating with you in your European venture. Please let us know if we can be of any assistance to you. We will be delighted to help. We wish you the very best of luck and a prosperous future
非正式的预约要求
Could we meet some time this month to discuss the hypermarket proposal? We want to make decision by the beginning of next month. We would very much like to hear your thoughts before we make any definite plans. Could you choose a venue for the meeting? I can fly to London any time, Perhaps you would prefer Lyon or Paris? I leave it to you to choose. I look forward to seeing you again.
您好!未知能否于本月会面，商谈有关特大自助市场的建议呢?我们准备于下月初作出最后决定。在未订下明确计划之前，希望能咨询的意见。敢问能否选定会面地点?在伦敦巴黎或里昂商谈都可以，悉随尊便。 期待与您见面。
物色代理商
Our company manufactures a range of printing presses that are used successfully by companies in over countries. A product specification brochure is enclosed. We are considering expanding our products to new markets and we would appreciate you assistance. In particular , we would like to identify the best agents who are currently serving the printing industryin your region. We are looking for organizations which conduct their business in a truly professional manner. They must be fully conversant with thetechnical side of the printing industry and have a comprehensive understanding of all the features of the lines they represent. We would be very grateful if you could take a few moments to send us the names of three or four organizations that match our shall then contact them to explore the possibility of establishing a mutually acceptable business relationship. Thank you very much for your time and consideration in this matter.
本公司生产的一系列印刷机，获二十多个国家的公司采用。随函附上产品规格说明书，谨供参考。 现为该产品开拓新市场，希望得知贵地区从事印刷工业的代理商资料。如蒙贵公司协助，将不胜感激。如能拨冗寄来数个符合上述要求代理商商号，则感激不尽。本公司将与其联系，研究能否建立互惠互利折业务关系。 右蒙惠告，不胜感荷!
欢迎新代理商
I would like to welcome you to our organization. We are very pleased to have you on our ream. I know that you will be equally proud of our products. Our European sales Representative, Antoine Gerin , will be in touch with you at regular intervals. Please feel to call him any time you have a problem, If I can regular intervals. Please feel free to call him any time you have a problem. If I can ever be of service, please call me. I am planning a trip to France next month, and I am looking forward to meeting you. In the meantime, the best of luck with our product line.
欢迎加入本公司成为我们的一分子。相信您也会以本公司的产品为荣。欧洲销售代理安东尼・格林会定期与联络，遇有问题可与他商讨。若有其他需要，欢迎向我提出。 下月我将赴法国一游，期望能与您会面。谨祝产品销量节节上升。
要求约见
Would you be interested in stocking a radical new departure in laptop computers? I would very much like to brief you on this great innovation. Could we make an appointment? The machine is the same size as most laptops but comes with some totally new features. The retail price will undercut its nearest competitor by at least %.I shall be in the UK from September to October. If you would like to know more, just fax or telex me.
贵公司有没有考虑配置最新型号的手提电脑?本公司诚意推介该崭新产品，盼能预约时间作一介绍。 该电脑体积和同类电脑相仿，但配备多项先进功能。其零售价较同类产品便宜%以上。本人将于月日至月日逗留英国。如蒙拨冗了解该产品资料，烦请函复。
拒绝约见
Thank you for your letter of July regarding your new laptop computer. I regret to say that we cannot agree to your request for an appointment. We currently have the sole agency for another computer company, Under the terms of the contract , We are barred from stocking any other company's products. The sole agency comes under review in six months' time . Contact us then and we may be able to consider your new product.
月日有关新型号手提电脑函收悉。 本公司暂未能安排会面，深感歉意。现时正为另一家电脑公司提任独家代理，根据合约条款，不得销售别家电脑公司的产品。该代理权将于六个月后期满。届时烦请再作联系，共商贵产品代理事宜。
同意约见
Thank you for your letter of September. I note that you will bein the UK during the whole of November. We are quite interested by the fashion knitwear illustrated in yourcatalogue. As a fashion Chain. We might consider having some of our own designs manufactured in China. Please let me know when you would like to call on us. The week beginning November would suit me best. I look forward to meeting you and discussing this matter.
感谢月日的来信。欣闻阁下将于月逗留伦敦一个月，望到时能拨冗相会。本公司对贵公司商品目录中的针织时装深感兴趣。现正研究设计款式，在中国制造后寄本公司时装连锁店发售。 如能于月日或其后数天抽空来访，当感激不尽。 期待与您会面，商讨有关事宜。
Writes to Importer
出口商给进口商的信
(1)Dear Sirs,
Your firm has been recommended to us by John Morris&Co., with whom we have done business for many years.
We specialize in the exportation of Chinese Chemicals and Pharmaceuticals, which have enjoyed great popularity in world market. We enclose a copy of our catalogue for your reference and hope that you would contact us if any item is interesting to you.
We hope you will give us an early reply.
Notes
in 专门(从事)，专门(经营)
We specialize in the import an export of Arts and Crafts. 我们专门经营工艺品的进出口。
n. 常用复数，化工产品、化学制品 (=chemical products)
n. 药品，药剂，成药
great popularity 享有盛誉
类似的表达方法有：
The goods are most popular with our customers.
The goods have commanded a good market.
The goods are selling fast (or enjoy fast sales).
The goods are universally acknowledged.
The goods are unanimously acclaimed by our customers.
“畅销品”有如下表达法：
ready seller;quick seller;quick-selling product.
Judging from our experience in marketing our garden tools in Australia, we are rather confident that they will soon become quick-selling products in your market. 根据我们在澳大利亚销售园林工具的经验，我们相信这些产品将很快在你方市场上成为畅销品。
. 与...联系;与...接触
For further details, please contact our local office. 详情请向我们当地的分支机构探询。
contact n. 联系;交往
We have been in contact with that firm for nearly two years. 我们与那家公司有近两年的交往。
(2)
Through the courtesy of Messrs. Freemen&Co., Ltd., Lagos, Nigeria, we come to know your name and address. Also we are informed that you are a prospective buyer of Chinese Cotton Piece Goods. As this item falls within the scope of our business activities, we shall be pleased to enter into business relations with you.
We enclose a brochure and a pricelist to acquaint you with our commodities now available for export. Quotations and samples will be airmailed to you upon receipt of your specific inquiry.
Your favourable reply will be highly appreciated.
the courtesy of..., we come to know your name and address. 承蒙...使我们得知你公司的名称和地址。
类似的表达方式还有：
We owe your name and address to...
We are indebted to... for your name and address.
within the scope of our business activities 属于我们的经营范围
类似的表达方法有 be within (lie within, come under) the scope of our trade activities; be within (lie within, fall within) our business scope (sphere)等。
n. 小册子(法语)， 相当于英语pamphlet
. 使认识，使了解
acquaint sb. with (或 of;that)
In order to acquaint you with our products, we airmailed you two samples this morning. 为使你方了解我方产品，我们今晨寄去两个样品。
v. 感谢，感激(可接动名词，不可接不定式);理解，体会
We highly appreciate your kind cooperation.我们十分感激你方的合作。
We shall appreciate your giving this matter your serious consideration. 请你方对此事认真考虑为感。
We shall appreciate it if you will send us a brochure and sample book by air immediately. 如能立即航寄一份说明书和一份样本，不胜感激。
We hope you will appreciate our position. 希望你们能理解我们的处境。
其他用法还有：
It will be greatly appreciated if you will send us your samples immediately. 如能立即寄来你方样品， 我们将不胜感激。
Your prompt reply will be greatly appreciated. 如能尽快回复将不胜感激。
交货条件
交货delivery 轮船steamship(缩写)
装运、装船shipment 租船charter (the chartered shep) 交货时间 time of delivery
定程租船voyage charter; 装运期限time of shipment 定期租船time charter
托运人(一般指出口商)shipper,consignor
收货人consignee
班轮regular shipping liner 驳船lighter
舱位shipping space 油轮tanker
报关clearance of goods 陆运收据cargo receipt
提货to take delivery of goods
空运提单airway bill 正本提单original B\\L
选择港(任意港)optional port
选港费optional charges
选港费由买方负担 optional charges to be borne by the Buyers 或 optional charges for Buyers account
一月份装船 shipment during January 或 January shipment
一月底装船 shipment not later than .或shipment on or before .
一/二月份装船 shipment during Jan./Feb.或 Jan./Feb. shipment
在......(时间)分两批装船 shipment during....in two lots
在......(时间)平均分两批装船 shipment during....in two equal lots
分三个月装运 in three monthly shipments
分三个月，每月平均装运 in three equal monthly shipments
立即装运 immediate shipments
即期装运 prompt shipments
收到信用证后30天内装运 shipments within 30 days after receipt of L/C
允许分批装船 partial shipment not allowed partial shipment not permitted
partial shipment not unacceptable
交易磋商、合同签订
订单 indent 订货;订购 book; booking
电复 cable reply 实盘 firm offer
递盘 bid; bidding 递实盘 bid f，
还盘 counter offer 发盘(发价) offer
发实盘 offer firm 询盘(询价) inquiry; enquiry
指示性价格 price indication
速复 reply immediately
参考价 reference price
习惯做法 usual practice
交易磋商 business negotiation
不受约束 without engagement
业务洽谈 business discussion
限**复 subject to reply **
限* *复到 subject to reply reaching here **
有效期限 time of validity
有效至**: valid till **
购货合同 purchase contract 销售合同 sales contract
购货确认书 purchase confirmation
销售确认书 sales confirmation
一般交易条件 general terms and conditions
以未售出为准 subject to prior sale
需经卖方确认 subject to sellers confirmation
需经我方最后确认 subject to our final confirmation
贸易方式
INT (拍卖auction) 寄售consignment
招标invitation of tender
投标submission of tender
一般代理人agent 总代理人general agent
代理协议agency agreement
累计佣金accumulative commission
补偿贸易compensation trade
(或抵偿贸易)compensating/compensatory trade
(又叫：往返贸易) counter trade
来料加工processing on giving materials
来料装配assembling on provided parts
独家经营/专营权exclusive right
独家经营/包销/代理协议exclusivity agreement
独家代理 sole agency; sole agent; exclusive agency;
exclusive agent
品质条件
品质 quality 原样 original sample
规格 specifications，
说明 descrīption 对等样品 countersample
标准 standard type 参考样品 reference sample
商品目录 catalogue 封样 sealed sample
宣传小册 pamphlet 公差 tolerance
货号 article No. 花色(搭配) assortment
样品 sample 5% 增减 5% plus or minus
代表性样品 representative sample
大路货(良好平均品质)fair average quality
商检仲裁
索赔 claim 争议disputes
罚金条款 penalty 仲裁arbitration
不可抗力 force Majeure 仲裁庭arbitral tribunal
产地证明书certificate of origin
品质检验证书 inspection certificate of quanlity
重量检验证书 inspection certificate of weight (quantity)
**商品检验局 **commodity inspection bureau (*.)
品质、重量检验证书 inspection certificate
数量条件
个数 number 净重 net weight
容积 capacity 毛作净 gross for net
体积 volume 皮重 tare
毛重 gross weight
溢短装条款 more or less clause
外 汇
外汇 foreign exchange 法定贬值 duation
外币 foreign currency 法定升值 ruation
汇率 rate of exchange 浮动汇率floating rate
国际收支 balance of payments 硬通货 hard currency
直接标价 direct quotation 软通货 soft currency
间接标价 indirect quotation 金平价 gold standard
买入汇率 buying rate 通货膨胀 inflation
卖出汇率 selling rate 固定汇率 fixed rate
金本位制度 gold standard 黄金输送点 gold points
铸币平价 mint par 纸币制度 paper money system
国际货币基金 international monetary fund
黄金外汇储备 gold and foreign exchange reserve
汇率波动的官定上下限 official upper and lower limits of fluctuatio
要求按现金提货方式装运订货
Thank you for your order dated 28 April for 40 widgets. We would like to arrange for immediate shipment. Unfortunately, we do not have sufficient credit information to offer you open account terms at this time. Would it be acceptable to ship this order cash on delivery?
If you wish to receive open account terms for your next order, please provide us with the standard financial statement and bank reference. This information will be held in the strictest confidence.
延迟付款
Thank you for your letter dated 24 March. We are very sorry to hear about your company’s current financial problems.
We have considered your request to delay payment of your outstanding balance of US$ until 1 May of this year. We are happy to tell you that we can agree to your proposal.
We must add, however, that this preferential treatment is being given only because of your current circumstances. It cannot be taken as a precedent for our future commercial relationship.
We wish you better times ahead.
确认供货
As a result of our recent exchange of information, we have a strong interest to work with your proposal.
Please see the following terms and conditions as a confirmation of the start of our business relationship.
Product Name:
Spec. Number:
Quantity:
Price:
Packing:
Payment:
We hope that this first transaction will come to a successful conclusion for both of us. We look forward to continuing a mutually beneficial trade between our companies.
外贸英语：报盘和还盘 Offer(1)
请把上次合同中订的那种质量的'竹笋向我们报个价。
能想我们报离岸价格吗？
您能尽快报一个伦敦港成本加运费价格吗？
I'd like to have&
回复询盘 告知无货
referring to your letter of 5 june, we very much regret that we are unable to make you an offer for the goods you demand. the reason is that the product you need has been out of stock. what’s more our manufacturers have declined orders because of shortage of raw materials.
we shall, however, file your inquiry and cable you our offers as soon as we have got supplies.
回复询盘 ，量大折价
we are pleased to receive your letter of 5 july and enclose our catalogue and price list. also by separate post we are sending you the samples of our products. our catalogue contains items and their specifications of our supplies. through comparing our prices with those of other suppliers, you will appreciate the moderate prices of ours. for a total purchase of not less than 100,000 and not more than 200,000 american dollars, we would allow a discount of 10% and for a purchase larger than 200,000 american dollars, we would allow a 20% special discount.
外贸英语学习中，卖方报盘(offer)之后，买方往往要还盘(counter-offer)。在外贸英语中，还盘是贸易往来中(主要是对价格)的磋商过程。
常用还盘单词：
counter-offer 还盘，还价
offering date 报价有效期限
wild speculation 漫天要价
subject to 以...为条件，以...为准
to withdraw an offer 撤回报盘
to reinstate an offer 恢复报盘
to decline an offer 谢绝报盘
unacceptable 不可接受的
常用还盘句型：
I'm afraid the offer is unacceptable.
恐怕你方的报价不能接受。
We cannot make any headway with your offer.
你们的报盘未得任何进展。
We regret we have to decline your offer.
很抱歉，我们不得不拒绝你方报盘。
投诉与处理ComplaintsandAdjustment
` Nusantata Trading Co. Ltd. Jalan Malaks Jakarta
Indonesia
Tel ： 62 21 380000000 Fax： 62 21 380000001
January 18, 200#
Ms. Leung Suet Chan
Deputy Manager
New Times Trading Company Limited
13-14/F., Industry Building
35 Harbour Road, Wanchai
Hong Kong
Dear Ms. Leung
Order NT-20717
Thank you for your fax of 17 January. We are extremely sorry to learn that an error was made in carton 13 of the above order.
The missing 9,000 ball pens were sent this morning by Cathay Airways and the documents have alreadly been forwarded you.
We greatly regret the inconvenience caused by this and the previous two errors and offer ore sincere apologies. We can assure you that every effect will be made to ensure that similar errors do not occur again.
Yours sincerely
Rob Subbaraman
Export Mangager
20 January
Kee & Co., Ltd
34 Regent Street
London, UK
Dear Sirs:
This is to confirm your telex of 16 January 2004, asking us to make you firm offers for rice and soybeans C&F Singapore.
We telexed you this morning offering you 300 metric tons of polished rice at A$2,400 per metric ton, C&F Singapore, for shipment during March/April 2004. This offer is firm, subject to the receipt of your reply before 10 February 2004.
Please note that we have quoted our most favourable price and are unable to entertain any counter offer.
With regard to soybeans, we advise you that the few lots we have at present are under offer elsewhere. If, however, you were to make us a suitable offer, there is a possibility of our supplying you know, of late, it has been a heavy demand for these commodities and this has resulted in increased prices. You may, however, take advantage of the strengthening market if you send an immediate faithfully,Tony SmithChief Seller
先生:二零零四年元月十六日有关查询大米和大豆新加坡到岸价的电传已收悉。
今日上午电传报价：精白米三百公吨，每公吨成本加运费新加坡到岸价为2400澳元。于二零零四年三或四月装运。以上实价需由贵公司于二零零四年二月十日前回覆确实。
该报价为最优惠价，恕不能还价。
本公司与客户正洽售一批大豆交易，若贵公司愿意报以适当买价，本公司乐意出售。近来该类产品需求热烈，令价格上涨。请贵公司把握机会，尽早落实定单为盼。
从上文可以看出，即使翻译过来的外贸函电都有很规范的格式和用语。所以，外贸函电是一种很正规的函电，刚开始做 外贸的时候可以多看看别人是怎么写的。
外贸函电
外贸函电是一种商务信件，英文foreign correspondence。写外贸函电是外贸业务员的日常工作之一，然而，能写好外贸函电的外贸业务员却不多，为了有助于大家写好外贸函电，本文总结了几个经典外贸函电范文，可供参考。 外贸函电就是有着国际贸易关系的双方由于彼此的业务往来而产生的信件，但在信息化高度发达的今天，该信件并不局限于纸质信件，也可以是电子邮件、传真或MSN。
外贸函电最常用的内容：建立业务关系、询盘、发盘、回复、销售合同、包装、保险、赔偿、仲裁等。
外贸函电基本要求：主题明确，内容简洁，语言精炼，表述完整。
外贸函电的格式：有固定的语言、习惯用法和常用句型。
外贸函电的.语气：各部分语气。开发信、询盘回复一般要客气，表达感谢；平常业务联系要细心、信任；催促付款要紧急而不失礼貌；客户索赔要理解、给予足够的解释和说明。
范文：
一、如何表达在涨价前订货
Thank you for your letter of October 10 for business copiers. We are now sending you our price-list and catalog of the newest types that are under production and we can supply at once from stock.
We want to notice you that prices of copier parts and components have gone up steadily since the second half of the year. Though we have tried hard to keep our quotations down, we are afraid the margin for keeping on going like this will not long. Therefore, we suggest that you will let us have your order before further rises in costs, which will lead to a raise in prices very soon unavoidably.
感谢贵方10月10日关于商用复印机的询函。现随函奉送本公司正在生产的、并有现货供应的最新型号的产品清单和价目表。
我方想告诉贵方，自下半年以来，复印机的零、部件价格一直不断增长。尽管我方尽量压低报价，但恐怕有此余地的时间不会太久。因此，建议贵方在零、部件再次涨价，()并不可避免地引起成品涨价之前便向我方订货。
二、要求及时供货
We understand that you are the agent for the White Tiger ties. We enclose our order for 1000 dozens of the White Tiger ties. Please note that we need these goods rather urgently as Christmas is drawing near. If you could supply goods timely for seasons, we would make repeated orders, provided prices are reasonable. Payment for the enclosed order will be made on a draft at sight under our letter of credit opened in your favor on receipt of your confirmation that the goods are sent out, and can be delivered before 1, December, .
获悉贵公司为“白虎牌领带”的代理商。兹附上1000打白虎牌领带订单一份。
请注意，由于圣诞节在即，本公司急需这批货物。如果贵公司能够及时供应时令货品，而且价格公道，我方将继续订货。
此票订单之货款，待确认贵方已于12月1日前发货之后，本公司即向贵公司开出见票即付的信用证。
三、回复询盘告知无货
Referring to your letter of 5 June, we very much regret that we are unable to make you an offer for the goods you demand. The reason is that the product you need has been out of stock. What's more our manufacturers have declined orders because of shortage of raw materials.
四、如何追问买方意见
五、如何询问参展条件
From yesterday's Morning Paper we have learned that you are now taking applications from exhibitors for the 2000 Canton Fair. We hope you would send us a copy of detailed conditions for application, such as size of each booth, fees for rent, and time schedule for moving in, etc., as well as the time limit for application.
从昨天《晨报》上获悉，贵单位正在征集“20广交会”的参展申请。希望贵方能将展位大孝租用展位价格、进场时间、最迟申请日期等详细情况通知我方。
六、如何索要产品目录
七、按样品询价
We have a large demand for the supply of 50,000 meters brown serge, whose * enclosed to show you the shade and quality we require. Please send your * corresponding to our * with the most reasonable price . Singapore if you can supply within three months from now.
Mr/Ms,
Mr John Green, our General Manager, will be in Paris from
June 2 to 7 and would like to come and see you, say, on
June 3 at . about the opening of a sample room there.
Please let us know if the time is convenient for you. If
not, what time you would suggest.
Yours faithfully
尊敬的先生/小姐
我们的总经理约翰格林将于六月2日到7日在巴黎，有关在那开样
品房的事宜，他会于 六月3日下午2：00点拜访您。
请告知这个时间对您是否方便。如不方便，请建议具体时间。
您诚挚的
Dear Mr/Ms,
Thank you for your letter informing us of Mr. Green's
visit during June 2-7. Unfortunately, Mr. Edwards, our
manager, is now in Cairo and will not be back until the
second half of June. He would, however, be pleased to
see Mr. Green any time after his return.
谢谢来函告知我方六月2-7日格林先生的来访。不巧，我们的
总经理艾得华先生现正在巴黎，到六月中旬才能回来。但他回
来后愿意在任何时间会见格林先生。
希望收到您的来信。
Mr Jack Baron, our personnel director, has asked me
to acknowledge your application for the post of
accountant and to ask you to come to see him on
Friday afternoon, 5th july, at half past two.
I will appreciate your letting me know whether you will
be able to come.
杰克巴伦先生，我们的人事主任，让我向你申请会计职位表示
感谢，并请你于7月5日星期五的下午两点半来见他。
是否能来，请告知，多谢。
Thank you for your letter of yesterday inviting me to
come for an interview on Friday afternoon, 5th
July, at 2:30. I shall be happy to be there as requested
and will bring my diploma and other papers with me.
谢谢昨日来信通知我面试，我将于要求的7月5日，周五下午两
点半到达，并带去我的证书及其它书面材料。
你诚挚的
外贸行业竞争激烈，如果能熟练掌握外贸英语无疑会增强自身的竞争力!今天就从实用的外贸英语函电学起吧!
怎样建立贸易关系呢?
We have obtained your address from the Commercial Counsellor of your Embassy in London and are now writing you for the establishment of business relations. We are very well connected with all the major dealers here of light industrial products, and feel sure we can sell large quantities of Chinese goods if we get your offers at competitive prices. As to our standing, we are permitted to mention the Bank of England, London, as a reference.
Please let us have all necessary information regarding your products for export.
如何表达在涨价前订货
我方想告诉贵方，自下半年以来，复印机的零、部件价格一直不断增长。尽管我方尽量压低报价，但恐怕有此余地的时间不会太久。因此，建议贵方在零、部件再次涨价，并不可避免地引起成品涨价之前便向我方订货。
要求及时供货
请注意，由于 圣诞节 在即，本公司急需这批货物。如果贵公司能够及时供应时令货品，而且价格公道，我方将继续订货。
此票订单之货款，待确认贵方已于12月1日前发货之后，本公司即向贵公司开出见票即付的 信用证 。
要求代理商报价
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